Agent | Receptionist - Restaurant Reservations PM
Agent | Receptionist - Restaurant Reservations PM
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!
- Answering multi-line phone system and provide guests information on resort and activities
- Consistently offer exceptional friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
- Recommend property dining outlets and assist guests with information and special requests
- Book restaurant reservation requests
- Facilitate taking guest room delivery orders
- Accurately input data into proper systems
- Acquire extensive knowledge of the premises
- Communicate in a clear and effective manner
Qualifications :
- Ability to speak with a smile
- Guest focused personality is essential; experience is an asset
- Aptitude in resolving issues with a customer-focused orientation
- Proficiency in English; multilingual is a plus
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- Experience working with point of sale systems booking platforms and Microsoft Office
- Familiarity with Microsoft Word Outlook and Excel preferred
- Attention to detail is a must as well as being very organized
- Take initiative to complete tasks that need to be done
Additional Information :
Your team and working environment:
A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
