Housing Officer
Housing Officer
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Job Description
We are working closely alongside a Local Authority in Islington to assist with the appointment of a Housing Officer on a 3- Months contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 28.61- 38.16 per hour
Summary:
The Housing Officer for the London Borough of Islington will be a key point of contact for residents responsible for delivering comprehensive and high-quality housing management services across a designated patch. This role involves managing tenancies addressing a wide range of housing-related issues including rent arrears anti-social behaviour and estate management while promoting resident engagement and ensuring compliance with tenancy agreements and Council policies.
Responsibilities:
- Manage a diverse caseload of tenancies ensuring compliance with tenancy agreements and Council policies and providing advice and support to residents on their rights and responsibilities.
- Proactively manage rent accounts identify and address rent arrears at an early stage negotiate repayment plans and take appropriate enforcement action where necessary including preparing cases for court.
- Identify and respond to safeguarding concerns relating to vulnerable residents making appropriate referrals to social care or other support services.
- Ensure adherence to all Council housing policies procedures and relevant housing legislation.
- Maintain accurate up-to-date and confidential records on housing management systems preparing reports and correspondence as necessary.
Qualifications:
- Educated to degree level or equivalent professional qualification in Housing Social Policy Public Administration or a related field; OR substantial relevant experience in a housing management role.
Experience:
- Significant experience working as a Housing Officer or in a similar frontline housing management role preferably within a local authority or social housing provider.
- Proven experience in managing tenancies including addressing rent arrears and anti-social behaviour.
- Experience of conducting estate inspections and managing repair issues.
- Experience in maintaining accurate records and using housing management IT systems.
Please note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
- This role requires an Enhanced DBS
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service
#RQ1562256
Employment Type
Full Time
