Child Support Specialist, Lead
Child Support Specialist, Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
Trains lower-level Child Support Specialists in investigating and analyzing child support cases and in initiating appropriate actions to establish maintain and enforce support payments for dependent children;
Assists with coordinating the work of the unit with that of other units involved in child support programmatic work;
Obtains verifies and analyzes information from custodial and non-custodial parents employers financial institutions private and governmental resources health insurance carriers and others and uses that information to locate non-custodial parents establish paternity verify income and assets and determine the ability of non-custodial parents to pay child support and provide health insurance;
Negotiates voluntary agreements for payment of child support and liquidation of arrears with custodial and non-custodial parents in accordance with State regulations and guidelines;
Initiates and prepares a variety of documents for administrative or court hearings such as support payment modifications wage withholdings earnings assignments interstate transmittals subpoenas bench warrants and show cause orders in order to collect current or past due child support payments;
Identifies circumstances that contribute to a problem in collecting child support or providing health insurance coverage determines which private and governmental services and programs such as mediation services employment and job counseling services visitation access program or young fathers program address the problem and refers parents to those services and programs;
Monitors the receipt of child support payments and reviews case records and payment activities to determine the need for and type of enforcement activities warranted;
Investigates and resolves disputes resulting from license suspensions tax intercepts and other remedies used to enforce and collect child support;
Initiates and negotiates establishment and enforcement of new or existing child support orders in out-of-state cases;
Prepares and presents testimony for judicial and administrative hearings related to child support enforcement and collection;
Prepares and reviews case records to ensure the validity of information to be presented in court by the legal services attorney;
Maintains and updates case records by using automated systems and case folder documents;
Responds to inquiries from custodial and non-custodial parents employers courts public officials attorneys other State agencies and out-of-state agencies in order to resolve issues related to child support cases;
Coordinates genetic testing arrangements with certified medical facilities;
Serves as liaison between Child Support Enforcement Administration and other State agencies local agencies the States Attorneys Office and the courts;
Places appropriate markers on case records in cases in which family violence or abuse has occurred monitors the case to ensure that custodial and non-custodial parents other caretakers and children are protected and refers abused caretakers and dependent children to family shelters or other protective services;
May assist at orientation sessions for new applicants or for non-custodial parents by presenting information about child support program services and related services that may be helpful;
May represent the State as complainant in order to obtain or enforce court orders for support
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION: An Associate of Arts degree from an accredited college or university.
EXPERIENCE: Four years of experience investigating and analyzing child support cases and initiating appropriate actions to establish maintain or enforce support payments for dependent children in accordance with federal and State laws rules and regulations.
(Include specific job duties on your application relating to your Child Support payment enforcement experience as defined in the minimum qualification above.)
NOTES:
may substitute additional experience on a year-for-year basis for the required education.
may substitute the possession of a Bachelors degree from an accredited college or university for two years of the required experience.
may substitute experience determining eligibility for government assistance programs for one year of the required experience.
LICENSES REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
EXAMINATION PROCESS
BENEFITS
Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave ten (10) days of accumulated annual leave per year.
Sick Leave fifteen (15) days of accumulated sick leave per year.
Parental Leave up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays State employees also celebrate at least twelve (12) holiday per year.
Pension State employees earn credits towards a retirement pension.
Positions may be eligible for telework.
FURTHER INSTRUCTIONS
Required Experience:
Unclear Seniority
Employment Type
Full-Time
