What you get to do:
Lead the organizations entertainment team to support the parks growth strategies. Develop and implement inspirational imaginative shows and events to park guests. Create and execute the best seasonal events in the local market. Enhance the guest experience with costumed characters atmospheric entertainment and an immersive park environment. Deliver show elements and special effects on park rides as designed. Contribute to the parks senior leadership team.
- Responsible for leading all activities of Entertainment in a collaborative effort to maintain and/or generate new shows events and design that improves the overall guest experience of the park.
- Prepares long-term plans to meet the future business needs of the Entertainment department. Creates budget and schedules for the execution or implementation of show and event product including new capital. Efficiently manages associated expenses including labor and capital costs as well as work schedules to ensure alignment with budgets and schedule expectations.
- Creates a review and approval process for work requests aligned with the Entertainment experience requirements. Collaborates with park and park support stakeholders. Manages the award of vendor work tracks project progress and ensures timely completion of work efforts. Provides appropriate support to ensure Entertainment product intent is carried through to completion.
- Develops and leads Entertainment ambassadors ensuring performance standards across areas shops and between other departments. Listens and responds to employee concerns; positively resolves workplace issues. Ensures adequate staffing tools and training. Communicates effectively ensuring ambassadors see and understand the overarching plans and goals of the department.
- Maintains open and regular communications including presentations for approvals with park senior leadership corporate leadership D&E and other stakeholders to ensure creative alignment with the Entertainment experience.
- Ensure safe work environment safe work practices and a safe park experience for guests
What it takes to succeed
- Strategic planning time management and project management skills.
- Business acumen negotiation and decision-making.
- Interpersonal skills to include leading a positive team environment that includes productive collaboration with other functions and business partners.
- Leadership skills to influence inspire and positively resolve issues.
- Motivate a diverse workforce to task completion positively interact with guests and co-workers of all ages different ethnic/cultural backgrounds and/or language and individuals with special needs.
- Handle multiple tasks in a fast-paced work environment.
- Respond effectively to inquiries or complaints from employees customers regulatory agencies or members of the community.
- Prepare scope of works read designs prepare and deliver presentations to small and large groups.
Education & Experience
- Bachelors degree in theater or related field or equivalent combination of education and experience.
- Minimum of 5 years in entertainment management as a Manager or Producer or in the role of a producer in a live entertainment department within a theme park or similar environment.
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Exec