At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place to find and buy anything online this is your chance to make history. We are looking for a dynamic organized self-starter to join our Human Resources team as a HR Business Partner.
The HR Business Partner is a hands-on role that provides full cycle Human Resources support to our Amazon Customer Service Centers.
The role is critical in executing our people initiatives providing great internal customer support and driving HR functional excellence and process improvement.
Key job responsibilities
Understanding business goals and recommending new approaches policies and procedures to drive continual improvements in business objectives productivity and development of HR within Amazon
Creating and driving effective development employee relations retention and reward programs
Implementing HR initiatives to drive and maintain an overall culture of excellent employee relations and communication
Coaching and mentoring key stakeholders and leaders across the site
Proactive gathering of data from appropriate sources to drive decision making
Collaborate effectively across an number of internal and external teams including Finance and Payroll
What you will have:
You will have a true hands-on approach as well as the ability to successfully monitor the pulse of the employees to ensure a high level of employee engagement. Your passion for innovative HR solutions and process improvement will ensure your success in this role.
Relevant experience in a HR role within an fast-paced and customer driven environment
Demonstrated ability to positively persuade and influence: youre a skilled negotiator
Proven affinity for working in large scale workforce management
In-depth knowledge of Australian labour laws
Ability to provide meaningful educational counselling to Fulfillment Centre teams
The ability to step back and look at long term vision for departmental growth
Youre generous with your intellectual curiosity: you bring insight to the team from outside the company and further afield
Bachelors Degree from accredited university
Masters Degree or MBA in HRM
Proficiency with HRIS System
Human Resources experience with Fortune 500 companies supporting 250-500 or more associates
Experience in a call center distribution center or manufacturing environment
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.