Manager, Access Control
Manager, Access Control
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Job Description
Position Description
About Harris County and Universal Services:
Harris County is the third largest and most diverse county in the nation with a population of more than 4.7 million. Harris County Commissioners Court the Countys governing body directs a budget of more than $4 billion providing essential services including flood control infrastructure healthcare housing and justice administration.
Harris County Universal Services (HCUS) is the enterprise IT solutions center for the departments and offices of Harris County providing Information Technology Public Safety and Justice Technologies 311 Constituent Engagement Services Fleet Services and Records and Information Governance Services.
HCUS is transforming the way the County does business and seeking an Access Control & Badging Manager to join our team. Now is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers!
POSITION OVERVIEW:
We are seeking a proactive and results-driven Manager to lead and oversee daily operations ensure team productivity and drive strategic goals. The Access Control & Badging Manager is responsible for overseeing the security and integrity of Harris Countys access control systems and procedures. This position ensures that security protocols are consistently followed to protect information systems and physical assets.
This role includes managing employees vendor coordination application support and end-user services to maintain and enhance access control badging and associated systems. Evaluate technical physical security requirements understand evolving technology and collaborate effectively with stakeholders across the organization.
JOB RESPONSIBILITIES:
Lead a team of individuals and oversee daily operations ensure team productivity and drive strategic goals.
Program Management
Engage with requesters to define business needs and project requirements.
Draft and maintain Statements of Work (SOW).
Conduct assessments with vendors.
Develop and manage deployment schedules.
Oversee system deployment testing and quality assurance.
Coordinate user acceptance and verify successful implementation.
Application Support
Create and manage Access Control clearance codes and associated user profiles.
Maintain configure and monitor the health and performance of Harris County security systems (e.g. access control video surveillance intrusion detection).
Ensure systems are compliant with security protocols and functioning optimally.
Engagement & Meetings
Participate in planning and update meetings with law enforcement agencies IT teams and county business units.
Serve as liaison between departments and vendors on project implementation and issue resolution.
Service Management
Resolve service tickets related to Access Control Video Management Systems (VMS) and intrusion detection systems.
Maintain records of work orders repairs and resolution outcomes.
Professional Development
Stay informed on current trends technologies and best practices in access control and physical security.
- Propose system improvements and policy updates based on evolving needs and industry standards.
Harris County is an Equal Opportunity EmployerRequirements
Education &Experience:
High School Diploma or G.E.D. equivalency
A minimum of five (5) years of related experience
A minimum of three (3) years of supervisory or managerial experience
OR
Associate Degree from an accredited college or university
A minimum of five (5) years of related experience
A minimum of one (1) full year of supervisory or managerial experience
NOTICE
Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS)or access to an area where CJIS is received maintained or stored either manually or electronically (i.e. custodian maintenance).
Automatic Disqualification:- Convictions probation or deferred adjudication for any Felony and any Class A Misdemeanor
- Convictions probation or deferred adjudication for a Class B Misdemeanor if within the previous 10 years
- Open arrest for any criminal offense (Felony or Misdemeanor)
- Family Violence conviction
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resume will not be accepted for qualifications.Preferences
Education &Experience:
Bachelors Degree from an accredited college or university
Seven (7) years of related experience
General Information
Work Location:
406 Caroline
Houston TX 77002
Work Schedule:
40 Hours per week
8 hours per day
Work Arrangement:
Hybrid (combination of onsite and WFH)
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Manager
Employment Type
Full-Time
