Program and Project Manager
Program and Project Manager
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Salary Not Disclosed
1 Vacancy
Job Description
About the Company
Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Companys brands: Budget Blinds The Tailored Closet PremierGarage AdvantaClean Kitchen Tune-Up Bath Tune-Up Two Maids Aussie Pet Mobile Lightspeed Restoration and Concrete Craft are consistently rated at the top of their categories and supported by more than 2500 franchise territories.
Home Franchise Concepts is a subsidiary of JM Family Enterprises a family-owned professionally managed diversified automotive company.
A few of the Companys many accolades and awards include:
- Entrepreneurs Franchise 500
- Entrepreneurs Franchise 500 Best in Category
- Entrepreneurs Top Low-Cost Franchise
- Entrepreneurs Top New & Emerging Franchises
- Entrepreneurs Top Home-based Franchises
- Entrepreneurs Top 100 Global Franchises
Summary:
The Program & Project Manager oversees a group of related projects while also directly managing individual project execution. This hybrid role combines project management with strategic program oversight ensuring successful delivery of projects aligned with organizational goals.
Supervisory Responsibilities:
- This position has no direct reports.
Duties/Responsibilities:
- Develop and manage strategic program plans consisting of interrelated projects ensuring alignment with organizational goals resource availability and business priorities. Define program roadmaps success criteria and governance models. Support the development of business cases for identified programs and projects.
- Lead high-impact projects from scope definition through execution and delivery ensuring adherence to timelines budgets and quality standards. Facilitate kickoff meetings manage stakeholder expectations and oversee all phases of the project lifecycle (initiation planning execution monitoring and closing).
- Monitor and manage program and project performance by proactively tracking progress identifying risks and issues managing interdependencies and implementing mitigation strategies. Ensure that individual projects remain on track and aligned with broader program objectives.
- Ensure alignment between project deliverables and overarching program and organizational objectives regularly reassessing priorities to maintain strategic relevance and adapt to evolving business needs.
- Report regularly on key milestones program health budgets KPIs and outcomes to executive leadership and stakeholders. Translate technical or complex information into clear actionable updates to support informed decision-making.
- Serve as the central point of contact for cross-functional teams sponsors and external partnersproviding both strategic oversight and hands-on project support to ensure seamless execution and stakeholder alignment.
- Drive continuous improvement across project delivery processes by analyzing performance capturing lessons learned and recommending or implementing improvements to tools methodologies templates and team workflows.
- Perform other duties as assigned.
Required Skills/Abilities:
- Strong Leadership and strategic thinking skills.
- Excellent organizational skills and ability to multitask.
- Exceptional stakeholder management and communication abilities.
- Deep understanding of project interdependencies and program lifecycle.
- Ability to switch between strategic thinking and tactical driving.
- Ability to balance competing priorities and lead cross functional teams.
- Excellent written and verbal communication.
- Proficiency in Microsoft Office Suite and Program and project management tools such as SmartSheets and Asana.
Education and Experience:
- Bachelors Degree in Business Project Management or related field is preferred and
- 5-7 years of experience in both project management and program management or
- Combination of education and experience
- PMP PgMP or Lean/Six sigma certification is preferred
Physical & Workplace Requirements:
- Light-duty work environment primarily office-based with minimal physical exertion.
- Ability to sit for extended periods while working on a computer.
- Occasional standing or walking for presentations or facilitation.
- Ability to lift and carry up to 25 lbs occasionally.
- Hybrid model Work from the office on Tues/Wed/Thurs and from home on Mon/Fri.
- Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.
This job description is intended to describe the basic critical elements of the job. It should not be construed as an exhaustive list of all responsibilities skills efforts or working conditions associated with the job. This job description does not constitute a contract of employment. It may be modified or amended at any time at the employers discretion.
To perform this job successfully an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting hiring retaining and promoting qualified associates without regard to age race religion color gender sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression mental or physical disability national origin marital status citizenship military status genetic information veteran status or any other characteristic protected by federal state provincial or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process please contact HFCs Talent Acquisition department at for assistance. If you have an accommodation request for one of our recruiting events please notify us at least 72 hours prior so that we may provide assistance.
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Required Experience:
IC
Employment Type
Full-Time
