Coordinator, Operations - Universal Horror Unleashed
Coordinator, Operations - Universal Horror Unleashed
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Job Description
Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights fog artificial smells and more. The working hours will be unique typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave and a variety of other discounts and perks.
JOB SUMMARY
Responsible for coordinating the overall day-to-day operation for Universal Horror Unleashed including overall support of departments reporting to the Assistant General Manager. Supports the overall operation by managing team communication scheduling training merchandise inventory processes distributing company equipment such as radios hardware and phones procurement of operating materials/supplies and the submission/tracking of Purchase Requisitions. Acts as the Operations Office Ambassador and provides administrative assistance.
JOB RESPONSIBILITIES
- Assists and supports management in the administrative tasks and responsibilities associated with all departments overseen by the Assistant General Manager including but not limited to Guest Experience Guest Communications Merchandise Security third-party vendors Digital and Technology Legal/Claims Environmental Health and Safety. Supports the Managers in each of the respective departments by coordinating with UDX stakeholders third-party service providers and inter-departmental communications.
- Coordinates with Operations management for daily staffing requirements access and concerns with 3rd party vendors including Security and Custodial services. Ensures entry access and regulatory measures are communicated and followed. Resolves and eases sensitive internal/external situations through collaboration across departments in a timely manner to ensure a continuous operation.
- Assists and supports merchandise in the administrative tasks and responsibilities of stock operations including but not limited to the completion of consolidation and transfer requests; conducting uploading and researching cycle counts (including zero-out requests); researching and submitting SKU reports; ensuring damaged merchandise is recorded properly and timely; researching and resolving unreceived transfers; and ensuring price events take effect as scheduled and directed.
- Serves as a liaison with Digital & Technology and other UDX departments in acquiring and maintaining hardware and software supplies and other logistical needs through standard operating procedures. Ensures all company issued IT equipment is accurately tracked deployed and maintained following all established Universal standards and procedures.
- Analyzes compiles updates and maintains department data on spreadsheets. Completes necessary documentation for IT merchandise and department supply orders and service requests. Drives communication between Finance Sourcing and operational departments by providing appropriate documentation and addressing queries. Routinely audits Guest Experience Operations storage locations to ensure quality and safety standards.
- Provides clerical support to the Operations department by creating communications presentations and corresponding materials while maintaining equipment inventory product assistance and sourcing requests. Supports Operations leadership in maintaining all regulatory training tracking Environmental Health & Safety training and compliance efforts and updating standard operating procedures and documentation. Assists with UKG scheduling as needed.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and team member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY
- Individual Contributor
ADDITIONAL INFORMATION
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
- Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
QUALIFICATIONSTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.
- Strong verbal and written communication skills.
- Must be able to identify and resolve problems in a timely manner.
- Ability to balance multiple tasks at any given time with strong organizational skills.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
EDUCATION
- Bachelors degree is preferred.
EXPERIENCE
- 2 years of Guest Service or Operations experience in hospitality or entertainment is required; or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Horror Unleashed. Here you can.
Required Experience:
IC
Employment Type
Full-Time
