CORRECTIONAL, YOUTH, SUPERVISOR III at CALM

About the Division of Youth Services:The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates fifteen secure facilities that serve youth between the ages of 10 and 21 who are pre-adjudicated sentenced or committed. The Division also contracts with numerous private residential and non-residential service providers throughout the State. For pre-adjudicated youth the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum a State-funded locally administered program that provides services to youth at risk of further progressing into the juvenile justice addition to residential programming the Division administers juvenile parole services throughout the State.

• Participates in the hiring process and assists with staff retention through attentive and responsive onboarding orientation Reflective Supervision and quality delivery of the Field Training Officer (FTO) program.
• Reviews updates and suggests procedural scheduling and/or other operational changes. Plan support and direct professional development of staff
• Trains staff on relevant policies and procedures. Ensures subordinate staff completes all required annual training and ongoing professional development training (as available)
• Resolves informal staff grievances. Provide formal/informal performance feedback. Initiate progressive discipline in accordance with Personnel Board Rules CDHS Policy and DYS Policy with Appointing Authority Approval
• Assigns duties to staff within their job classification. Provides direct supervision of CYSO I and CYSO II staff. Conducts monthly formal Reflective Supervision sessions with subordinate staff
• Provides supervision coaching and mentoring to direct care staff including recognizing staff strengths as well as identifying and assisting staff in areas of performance improvement
• Supervises and leads staff in a professional manner
• Determines with Administrative oversight unit assignments for CYSO I and CYSO II
• Determines in accordance with policy and procedure when assigned staff can be given time off and arranges coverage for staff who are absent
• Oversees hiring panel and recommends prospective staff for hiring
• Recommends issuance of corrective and disciplinary actions based upon State Personnel Board Rules and DYS policy
• Responsible for decisions regarding structuring of the training schedule to accomplish the goals of the facility training program (FTO)
  

• Employs sound judgmentand emotional control when dealing with crisis and determining approach and/or resolution
• Utilizes the Emergency Response Protocols. Conducts tests and drills to increase efficiencies in accordance with the Emergency Response Guide and Fire Safety Protocols (e.g. Fire Drills Medical Emergencies Equipment Failure Pandemic and Facility Disruptions)
• Ensures physical plant sanitation and hygiene standards are met through weekly inspections work orders and ongoing monitoring
• Ensure adherence to DYS Policy 9.8 in regards to Critical Incidents
• Assists and oversees Shift Supervisor duties
• Ensures staff are assigned to appropriate post assignments according to facility staffing plan and minimum staff to youth ratios
• Ensures staff are properly positioned and available to intervene early in behavior outside of DYS Behavior Expectations and to respond to crises
• Ensures staff actively use effective communication skills verbal de-escalation skills and a strength based approach when interacting with youth and staff in a positive and respectful manner
• Authorizes and oversees the use and removal of mechanical restraints and Seclusion. Participates in oversees and monitors student Individual Growth and Change Plans or other agreed upon Safety and Behavioral Agreements. Provides direct security coverage when necessary or as directed
• Ensures staff complete inspections and/or facility searches as per DYS Policy and Quality Assurance Standards for Facilities
• Reports and records all discrepancies to Administration. Ensures the initiation and implementation of safety contracts safety planning and notification to mental health personnel
• Actively supervises to support prevention of sexual contact in the facility and promote adherence to all PREA Policies and Federal Standards
• This includes proper SAB/VV/VAB risk assessment or reassessment
• Recommends or authorizes initial unit lockdown when there is a possible breach of security or safety
• Recommends or authorizes use of seclusion for individual residents pursuant to policy and best practice
• Conducting searches this position determines the need and appropriate ways for full searches personal searches and room searches to be conducted for detection of dangerous contraband such as weapons drugs matches etc

• Responsible to supervise and maintain youth center programming
• Ensures all program activities are completed and documented
• Leads and role models the consistent implementation of trauma responsive tools and interventions the DYS Strategic Plan and the DYS Treatment Model
• Actively and with positive engagement implements and follows facility programming
• Models supervises teaches trains coaches and enforces proper implementation of the facilitys behavior management program in a positive and professional manner
• Leads and trains staff in how to facilitate daily Problem Solving Groups Sanctuary Psycho-educational Groups and other skills-based/educational groups
• Provides on the floor in the moment coaching of staff in Safe Correctional Practices Trauma Informed Care and how to establish and build 1:1 rapport
• Enforces established safety and security rules and adherence to DYS Safe Practices
• Supervises and directs daily living and leisure activities. Ensures youth receive orientation to the agency and living unit rules procedures and routines
• Ensures all basic rights and needs of youth are satisfied and that dignity and respect is demonstrated for all youth regardless of ethnicity gender religious or sexual preference
• Reviews Minor Rule Violations and approves proper interventions
• Ensures youth complete assigned interventions
• Ensures Minor and Major Rule Violations coincide with prevailing DYS Policy. Conducts Major Rule Violation Hearings and provides constructive feedback to staff writing incident reports
• Upholds due process requirements and implementation of Restorative Community Justice (RCJ) and interventions for all youth
• Responds to and resolves youth grievances
• Act as first public contact with agency when necessary
• Act as Facility Supervisor guiding all operations when Director and Assistant Director are off-site Monitor safety and security of volunteer/contractor activities and vocational programming
• Ensure positive relationships with teachers and administrators and support educational initiatives or practices
• Decides best intervention that both holds youth accountable and employs a trauma responsive approach
• Determines rewards and interventions in accordance with the behavior management program policies and procedures
• Identifies and implements appropriate RCJ interventions

• Supervises and oversees accurate documentation of all daily facility operations to include assisting in reviewing writing training and implementation of DYS Policies and QAYS Facility Standards
• Ensures completion of documentation for facility and youth searches
• Ensures completion of documentation for all unit activities and relevant information on applicable log(s)
• Ensures proper documentation of Suicide Precaution Monitoring (SPM) Individual and Group Growth and Change Plans NDR status Seclusion and Medical Watch as per DYS Policy
• All staff must report known or suspected incidents of abuse as mandatory reporters pursuant to the prevailing statute
• Review and record all legal documentation and record required information in the youths file (hard copy) and the TRAILS database
• Documents the receipt and release of all youth medication(s) as appropriate. This documentation shall include the notification of all internal and external parties
• Perform shift briefings with oncoming staff as required
• Reviews and ensures all meal tracking sheets are completed accurately
• Completes all documentation as required and/or directed by established deadlines
• Determines the appropriate level of documentation for various situations
• Develops action plans and follow up in response to QAYS Compliance Review deficiencies

• Attends training classes for all DYS mandatory training subjects and professional development training (as available/ required) to accumulate annual hours necessary as described in Policy
• Attends other training as requested or required by the Administration. Completes Department mandatory quarterly training as assigned through the Cornerstone online system
• Through all communications and behaviors demonstrates supports and contributes to a healthy positive and respectful cultural climate throughout the facility
• Communicates with internal/external customers residents subordinate staff and co-workers in a professional manner
• Adheres to the CDHS Code of Conduct the Sanctuary 7 Commitments and supports the 5 Key Strategies
• Be informed of and adhere to prevailing legal standards CDHS Policy DYS Policy and QAYS Facility Standards
• Adheres to State Personnel Board Rules and CDHS and DYS Policy regarding work schedule timekeeping and leave practices
• Completes other duties as assigned and follows supervisors requests and directives within Colorado Revised Statutes CDHS and DYS Policies and Procedures
• As a Supervisor this position is required to role-model coach teach and enforce staff adherence to all the above
• Determining which policies and procedures apply to the specific situations
• Decides when and how to confront youth and subordinate staff behavior while maintaining positive and respectful work culture

Work Experience: Two (2) years professional corrections-related experience* working in acorrectional or trauma-informed facility.

Note:Anything less than 40 hours per week is considered part-time experience. Credit is given for part-time work but is calculated by prorating the qualifying experience.

Educational Requirements:High School Diploma or General Education Diploma (GED)SubstitutionAdditional appropriate education will substitute for the required experience on a year-for-year basis. Must attach transcripts to substitute.

Highly Desirable Characteristics:

• Ability to work effectively with key stakeholders achieving consensus resolving communication problems influencing and managing competing interests.
• Ability to work well with constituents regardless of position and authority contribute to governing boards and committees and adhere to clear lines of responsibility and accountability.
• Flexibility in leadership through performing and/or overseeing the analysis of complex human resources financial or administrative management policy and program issues.
• Proven record of building and managing teams and creating an enabling environment.
• Proven ability to provide strategic direction and ensure an effective work structure to maximize productivity and achieve goals.
• Excellent interpersonal verbal and written communication and public speaking skills.
• Ability to problem solve and execute decisions.
• Ability to work in a complex political environment.
• Self-motivated
• Positive role model
• Teamwork

• Experience in program and/or project development
• Training and Facilitation experience
• Training Development experience
• Supervisory/management experience
• Proven experience in overseeing and executing data-driven performance management and outcome-based systems and initiatives.
• Previous experience working with a complex juvenile/high risk youth population.
• Proven experience in policy analysis development and implementation.
• Relevant years of State service experience

Lived Experience:

The Division of Youth Services (DYS) is committed to hiring individuals who are professional and passionate about their desire to help youth. DYS values candidates who have demonstrated perseverance as a special attribute that can help the youth in our care. DYS encourages qualified candidates with lived experience to apply. Lived experience comes from the personal knowledge and understanding that many possess by virtue of first-hand experience with mental health substance abuse systems involvement and traumatic events. Lived experience brings unique knowledge insights and perspectives that are invaluable for organizational growth increased sensitivity to the youth and families we serve and new ideas and inspiration for improving service delivery.

Conditions of Employment:

• Full Background -CDHS employees (all Direct contact with vulnerable persons):
  CBI name check and fingerprint check ICON Colorado court database Medicare fraud database Reference Checks Professional License verification (licensure requirements) Drug Screen PREA (Division of Youth Services) Trails check (direct contact with children) CAPS (direct contact with adults Mental Health Institutes Regional Centers Veterans Community Living Centers).
• Be a minimum of 21 years of age with no felony convictions or history of domestic violence
• Must possess a valid unrestricted U.S. Drivers License.
• Shift Work - Subject to assigned shifts
• Travel Transportation of youth in state vehicles Travel to assigned trainings and/or alternate work sites.
• Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy Field Training Program (FTO) and mandatory annual training in all subject areas.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position (3) provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
• The Diana Screen a sexual risk screening tool is administered to all applicants to the Division of Youth Services (DYS) seeking positions of trust with children and teens to help ensure that ethical boundaries between children and adults are maintained. At the DYS the safety and protection of the youth who have been entrusted to us is our #1 priority. The results of the Diana Screen will be provided to the Division of Youth Services and may be used as part of the Divisions decision on whether I am selected.

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