Associate Director, Housing Operations (Custodial Programs)
Associate Director, Housing Operations (Custodial Programs)
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$ 68200 - 102300
1 Vacancy
Job Description
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.
POSITION SPECIFICS
Housing Operations a division of Auxiliary & Business Services (A&BS) is excited to welcome candidates for the position of Associate Director. This position supports the vision and mission of the Housing Operations by overseeing the departments custodial programs staff and employee hiring on-boarding training and professional development along with project-related operational support to fulfill a tradition of excellence and service in residential facilities. As an incoming team member of Auxiliary and Business Services it will be expected that all employees embody and model Penn States and Finance and Business Values to deliver an exceptional on-campus experience for our students families and guests.
The successful candidate will be responsible for the following:
Lead the departments Custodial Programs team. Oversee the coordination of housekeeping practices ensuring best operational practices are followed for effectiveness efficiency consistency safety and sustainability. Research consult with staff and implement methods for improvement. Keep abreast of current developments in higher education and campus housing. Areas of campus-wide impact include: Cleaning Products Tools & Equipment Floor Care Certification Programs Laundry Programs Quality Assurance Programs Standard Operating Procedures related to Custodial Task Training Development & Coordination.
Create an exceptional Staff and Employee experience. Coordinate all hiring on-boarding training and professional development that increase morale job satisfaction and retention. Oversee and conduct annual performance evaluations. Support management staff and employees on job performance discipline grievances accident reports incident reports and related support and oversight in the formulation of plans and establishment of schedules for employees during peak time periods such as Arrival Fall Break Semester Break Spring Break and Summer.
Develop operational support programs that continuously improve the on-campus experience. Coordinate lounge and community space refurbishment. Manage contract relations that serve operations and students such as vending laundry storage and sustainability. Organize teams and resources for Arrival and Move-Out events.
Review analyze and prepare annual operating budgets. Recommend major and minor equipment furniture and supply purchases. Develop inventory control program. Monitor monthly operating statements to ensure fulfillment of budgetary goals and established projections.
As a designated Essential Employee prepare for and respond to critical incidents to ensure continuity of operations for housing residents and guests. This is a 100% on-site position; telecommuting is not typical.
It is essential that the candidate have excellent written and verbal communication skills the ability to use good judgment when dealing with sensitive and confidential information be able to manage multiple tasks and deadlines and demonstrate a genuine appreciation working with diverse audiences in a team environment. The successful candidate must have excellent skills utilizing Microsoft Office (O365) programs such as Word Excel and PowerPoint.
Additional Qualifications
APPA credential of Educational Facilities Professional (EFP) or Certified Educational Facilities Professional (CEFP) preferred but not required.
Finance and Business is a value driven organization that supports thousands of university faculty staff and students while also providing services to the broader community and society. Auxiliary and Business Services is part of the Finance and Business team and has a vision of being a progressive creative innovative and caring organization which provides the highest quality services leadership and expertise valued by our customers our staff and the communities we serve. Our values model those of Penn States and we are especially committed to our goal of effectively managing and developing human resources within Auxiliary and Business Services while providing optimum personal satisfaction and professional growth in a diverse enriching challenging and stimulating environment.
MINIMUM EDUCATION WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Bachelors Degree 8 years of relevant experience includes 3 years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: NoneMore about Auxiliary & Business Services:
Auxiliary & Business Services is an umbrella organization for thirteen non-academic support units to include Housing & Food Services (HFS) Culinary Support Services HFS Purchasing Bryce Jordan Center General Stores Hospitality Services Lion Surplus id office Multimedia Print Center Transportation Services Accounting and Business Operations Information Technology and Marketing. A&BS is one of the largest units of Penn State Finance & Business. From the dining commons to the airport hotels and a 16000-seat arena that hosts sports music and entertainment events A&BS provides essential services to students faculty staff and the public.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position including all possible grades is $68200.00 - $102300.00.Salary Structure - Information on Penn States salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional addition to comprehensive medical dental and vision coverage employees enjoy robust retirement plans and substantial paid time off which includes holidays vacation and sick time. One of the standout benefits is the generous 75% tuition discount available to employees as well as eligible spouses and children. For more detailed information please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .
The Pennsylvania State University is committed to and accountable for advancing equity respect and belonging. We embrace individual uniqueness as well as a culture of belonging that supports equity initiatives leverages the educational and institutional benefits of inclusion in society and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the universitys teaching research and service mission.Required Experience:
Director
Employment Type
Full-Time
