Health Access Aging Services Coordinator
Health Access Aging Services Coordinator
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Job Description
Job Details
Description
Job Description
Position:
Classification:
Location:
Health Access Aging Services Coordinator - Denver
Non-Exempt
Denver
Reports to:
Starting Salary:
Senior Health Access Program Manager
$51000 (3 years of experience or less)
$52402 (3 years of experience)
About Us
At Colorado Health Network (CHN) we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality creativity and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences including those directly related to this position.
Our commitment to diversity extends to all aspects of our work and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer and we embrace applicants regardless of age race color disability HIV status gender identity sexual orientation national origin or other characteristics that make you unique.
Are you looking to join a team that empowers individuals and creates lasting change in the community Do you thrive in an environment that values service innovation wellness and integrity If so we would love to hear from you!
Why Work at CHN
As a full-time employee you will enjoy a competitive benefits package which includes:
- Paid Time Off (PTO): Generous leave policy including paid holidays floating holidays and wellness time off
- Health & Wellness Benefits: Health dental and vision insurance plans
- Retirement Savings: 403(b) plan with employer match
- Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
- Additional Benefits: Legal Shield Flexible Spending Accounts (FSA) Life Insurance Short- and Long-Term Disability Insurance and an Employee Assistance Program (EAP)
- Eligible for Colorado Department of Public Health & Environment - State Dental Loan Repayment Program
At CHN we are committed to providing a supportive inclusive and dynamic work environment where all employees can grow and thrive.
Health Access Program at CHN: The Health Access team at CHN contracts with the Colorado Department of Public Health & Environment (CDPHE)s office of STI/HIV/VH to carry out certain aspects of the State Drug Assistance Program (SDAP). This program prioritizes improving access to health care for individuals living with HIV who qualify for SDAP program benefits. The statewide Health Access team works directly with clients to facilitate medical insurance enrollments navigate challenges in the US Health Care System and provide financial assistance for qualifying medical expenses.
Position Summary: The Health Access Aging Services Coordinator plays a key role in supporting older adults living with HIV by facilitating health insurance access and related healthcare services. This position maintains an active caseload of 100 clients over the age of 50 and provides one-on-one assistance with Medicare Medicaid private insurance enrollment and Social Security Disability Insurance (SSDI) navigation. Due to the nature of health insurance navigation this position has notable shifts in demand based on season with General Open Enrollment Periods at the end of each year requiring the highest volume of work. The Coordinator works closely with CHN departments community partners and state agencies to ensure smooth client transitions and warm handoffs.
This role is ideal for a professional with a strong understanding of aging-related issues HIV/AIDS Medicare and public health systems. The successful candidate will be organized compassionate and adept at helping clients overcome complex barriers to care.
Performance in this position is measured through formal supervision electronic data analysis and routine quality assurance auditing.
Essential Duties and Responsibilities
- Educate clients and the public on SDAP and relevant updates to healthcare policy and access
- Conduct enrollment appointments for clients over age 50 including support with Connect for Health Colorado Medicaid Medicare and Medicare Savings Programs
- Provide quarterly outreach and ongoing assistance to clients aging into Medicare
- Develop individualized Medicare and SSDI transition plans
- Help clients complete necessary paperwork for program participation
- Coordinate and track invoice processing and bill payments for eligible clients
- Work with pharmacy and clinic partners to troubleshoot medication access and insurance issues
- Maintain accurate timely data entry in electronic systems
- Serve as a knowledgeable resource for clients on healthcare access and insurance navigation
- Foster and maintain positive professional relationships with clients coworkers and community partners
- Participate in ongoing training and maintain current knowledge of systems related to Medicare SSDI and public benefits
This list of duties is not exhaustive. Additional responsibilities may be assigned as needed.
Qualifications
Qualification:
- Knowledge of HIV/AIDS health insurance systems and aging-related issues
- Experience assisting with healthcare navigation and benefit programs including Medicare and Medicaid
- Preferred: Previous experience as a Certified Application Counselor or Health Coverage Guide
- Excellent organizational and time management skills
- Demonstrated interpersonal and communication skills both verbal and written
- Ability to work independently and as part of a team
- Commitment to culturally responsive and trauma-informed service delivery
- Strong attention to detail and ability to maintain confidential information
- Bilingual or multilingual candidates especially Spanish-speaking are strongly encouraged to apply
Education:
Bachelors Degree in Social Work Human Services Public Health Gerontology and/or a related field or equivalent experience required; candidates with lived experience can substitute educational background.
Software Utilized:
Experience working with basic office and database computer programs including familiarity with Microsoft Outlook Word Excel Access SharePoint and social media outlets required.
Material and Equipment Directly Used:
Works with standard office equipment including computer workstation printers copiers scanners and fax machine. Works with word processing software spreadsheet applications and presentation software. Communicates with clients and vendors using the telephone e-mail the Internet and fax.
Physical Demands and Work Conditions:
Works in an office environment. Will travel to offsite locations. Regular weekly and monthly reimbursable travel required. Requires ability to lift up to 50 pounds of materials. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding and using a telephone and other office equipment.
General Benefits Description:
We offer full-time employees a comprehensive benefits plan that includes: Health Insurance Dental
Insurance Vision Plan 403(b) Legal Shield FSA Life Insurance EAP Long-Term and Short-Term Disability.
Required Experience:
IC
Employment Type
Full-Time
