Urgently hiring for one of our direct clients in the Philippines.
Job Title: Digital Transformation Consultant
Location: ILOILO
Work Mode: Onsite Night Shift
Job Responsibilities:
- Identify process improvement opportunities
- Responsible to deliver benefit as per contractual productivity agreement with the client
- Delivery of Digital Transformation and Continuous Improvement initiatives as per the Transformation roadmap
- Build curated market leading transformation solutions for the client working with cross-functional teams (internal and external)
- Adherence to internal protocol around project identification execution etc. through design thinking workshops due-diligence re-imagining customer journeys blueprinting activities etc. keeping in mind customer effort reduction improving straight through processing etc.
- Team/people management talent development
- Excel in developing strong stakeholder dialogue across all levels
Experience:
- 8 to 12 years of overall work experience; At least 3 yrs in Insurance domain is preferable.
- Should have exposure or knowledge of digital technologies in Process transformation i.e. Process Mining RPA Analytics ML and AI and Gen AI
Qualifications:
- Minimum academic qualification: College Graduates (15 Years) basis our specific role requirement
Required Skills:
- System working knowledge required: Basic Computer Knowledge (Citrix ADUC Windows OS basic internet and web-based applications)- Language proficiency (English)
- Good/ Excellent- Should possess good analytical skills communication and negotiation skills.
- Excellent knowledge of Excel Word Power point & Minitab.
- Certified lean six sigma Blackbelt or at least Greenbelt
- Project management and design thinking practitioner
- P&C Insurance experience will be desirable
- Experience in managing design thinking workshops to re-imagine customer journeys future operating model best in-class practices
- Action and results oriented self-driven person with high energy level analytical and structured quality focused and adaptable
- Flexible and capable of domestic and international travel