HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.
Description
Key Responsibilities:
- Lead business analysis activities for enterprise modernization initiatives including the transition from legacy systems to cloud-based platforms (e.g. supply chain procurement).
- Develop detailed business requirements user stories and process maps to support application modernization workflow digitization and data integration projects.
- Act as a key liaison between business units architects developers and governance bodies to ensure alignment between business needs and technical designs.
- Conduct current-state assessments and gap analyses identifying improvement opportunities across business processes service delivery models and digital user journeys.
- Support the governance and approvals process through the Architecture Review Board (ARB) including the development of business cases checkpoint artifacts and impact assessments.
- Collaborate with ARB to ensure initiatives align with enterprise IT strategy principles and roadmaps.
- Prepare and maintain documentation required for project approvals including stakeholder briefings options analysis benefit realization tracking and risk registers.
- Lead or support stakeholder engagement sessions workshops and user interviews to gather business needs and translate them into actionable documentation.
- Develop and maintain process documentation such as BPMN diagrams SOPs and use case models to enable change management training and continuous improvement.
- Support organizational readiness and change adoption activities working closely with program managers and business leads.
- Ensure traceability between business requirements system functionality and testing activities throughout the solution delivery lifecycle.
- Participate in procurement activities including RFx development vendor demos evaluation criteria design and responses analysis.
Required Qualifications and amp; Experience:
- 8 years of progressive experience in business analysis including work on complex multi-stakeholder digital transformation initiatives.
- Proven experience supporting enterprise modernization programs across one or more domains: procurement financials content/document management or IT service delivery.
- Strong understanding of public sector governance particularly around architectural compliance digital standards and risk management processes.
- Experience preparing governance documentation and leading initiatives through checkpoint gates such as ARB.
- Ability to synthesize business needs into clear requirements user stories and decision support artifacts for technical and executive audiences.
- Experience with workflow/process improvement lean analysis and business process modeling (e.g. BPMN).
- Familiarity with Agile methodologies sprint-based planning and hybrid delivery approaches in the public sector context.
- Demonstrated ability to manage competing priorities coordinate cross-functional teams and deliver quality work within tight timelines.
- Strong communication facilitation and stakeholder engagement skills with the ability to drive consensus and articulate value.
Desirable Skills:
- Knowledge of government digital standards (e.g. OPS I and amp;IT directives GO-ITS) procurement processes and accountability frameworks.
- Experience with tools such as JIRA Confluence Visio Lucidchart.
- Exposure to SaaS platforms such as ServiceNow OpenText from a business requirements perspective.
- Understanding of change management practices and methodologies
- Certification or training in Business Analysis (e.g. CBAP PMI-PBA) Agile (e.g. Scrum Master Product Owner) or Lean Six Sigma or ITIL.
Core Competencies:
- Exceptional analytical skills with a strong ability to deconstruct complex systems and simplify for business understanding.
- Skilled communicator with the ability to bridge technical and non-technical stakeholders.
- Strong organizational awareness with the ability to navigate government or large enterprise structures.
- Proactive curious and resilient; capable of leading through ambiguity and working independently with minimal oversight.
- Detail-oriented yet able to see the bigger picture and align work to strategic goals.
Education:
- Bachelors degree in Computer Science Business Administration Information Systems Public Policy or a related field is required.
- Professional certifications in business analysis Agile or project management are considered strong assets.
Deliverables:
- Business Requirements Documents (BRDs): Clear articulation of business needs scope and expected outcomes.
- Process Maps and Workflows: Visual representations of current and future state processes using BPMN or equivalent standards.
- Governance Artifacts: Inputs for ARB including impact analyses readiness assessments and checkpoint packages.
- Options Analysis and amp; Recommendations: Evaluations of solution or delivery paths aligned with business and technical constraints.
- Stakeholder Engagement Materials: Workshop outputs persona maps user journey diagrams and change readiness assessments.
- Traceability Matrices: Mapping of requirements to solutions use cases and test cases to ensure alignment through delivery.
- Vendor Evaluation Inputs: Criteria definitions scoring rubrics and summary reports to support procurement decision-making.
Must Haves:
- 8 years experience leading business analysis activities for enterprise modernization initiatives including the transition from legacy systems to cloud-based platforms (e.g. supply chain procurement).
- Develop detailed business requirements user stories and process maps to support application modernization workflow digitization and data integration projects.
- Support the governance and approvals process through the Architecture Review Board (ARB) including the development of business cases checkpoint artifacts and impact assessments.
- Act as a key liaison between business units architects developers and governance bodies to ensure alignment between business needs and technical designs.