Officer, Technical Inspector
Officer, Technical Inspector
Posted on :
25-07-2025
Employer Active
1 Vacancy
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Job Description
- To conduct comprehensive evaluations and inspections on all class of assets that are managed by Standard Bank Fleet Maintenance Department that have been flagged for further inspection / investigation.
- Ensures vehicles are available and operational to support daily business activities promoting efficient cost-effective and safe fleet operations.
- To log and process fleet maintenance (e.g. vehicles and all other asset classes) authorisations by diagnosing technical reports submitted by customers dealers and franchise centers.
- To engage with customers and merchants by negotiating and making sound recommendations regarding repair work methods and providing the various options available.
Qualifications :
- National Vocational Certificate in Automotive Engineering Level 2 & 3
- Petrol & Diesel Mechanic Level 1 2 or 3
- Auto mechanic Auto mechatronics Automotive Mechanics Level 3
- Diesel Mechanics / Level 3
- Automotive Mechatronics Level 1 2 3 or 4
- N3 Mechanical engineering & Fitting & Turning
- N3 Motor Mechanics
- MERSETA NQF 5 DIAGNOSTICS & REPAIRS
- N4 Mechano-Technics
Additional Information :
Experience:
- 3-5 years experience in the motor industry as a claims assessor.
- Technical experience in the motor industry.
Key Responsibilities:
- Analyses customer related repair history in order to identify gaps at merchants and franchise dealers to ensure that appropriate repairs are effected and paid for.
- Conducts a full assessment of assets by physical inspection in order to negotiate and or debate/challenge the stated repair process and related costing.
- Completes a technical report on the assessment with recommendations supporting or challenging the authorisation request.
- Receives and resolves customer queries and/or complaints & logs calls and ensures that all requests and queries are resolved in an effective and efficient manner.
- Provides technical knowledge and advice when engaging with customers to ensure an effective and efficient service is offered.
- Provides cost-effective motoring solutions to customers by scrutinising maintenance and repair reports to enable customers to make informed decisions.
Behavioural Competencies:
- Interacting with People
- Interpreting Data
- Taking Action
- Challenging Ideas
- Understanding People
- Following Procedures
- Conveying Self-Confidence
- Organizational Abilities
- Problem-Solving Skill
Technical Competencies:
- Engine Repair
- Electrical Systems
- Brakes
- Transmission and Drivetrain
- Cooling Systems
- HVAC Systems
- Troubleshooting
- Technical Manuals
- Tool Proficiency
- Preventive Maintenance
- Safety Procedures
- Computer Literacy
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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