Social Media Manager, Seller External Relations
Social Media Manager, Seller External Relations
Posted on :
25-07-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 108400 - 185000
Vacancy
1 Vacancy
Posted on :
25-07-2025
Job Description
You are a natural storyteller with an innate understanding of how to produce thumb-clicking social content. Youre obsessed with audience behavior creator ecosystems and content formats that perform. You understand the mechanics of virality and how to drive true engagement. Youre comfortable navigating ambiguity building consensus and leading teams toward bold creative strategies. Your passion for social media is evident and you have a deep understanding of what content resonates across the social media landscape.
If youre ready to amplify the stories of independent sellers and drive meaningful engagement across social platforms we want to hear from you!
The Seller External Relations team is seeking an inspirational story amplifier and digital creative this role you will lead platform-native storytelling with a focus on audience growth and engagement across YouTube TikTok Meta and other relevant social channels. Your mission will be to elevate the voices of independent sellers through compelling storytelling positioning Amazon as the best place for entrepreneurs to start and grow businesses of any size.
This job can be located in San Diego CA / Arlington VA / Seattle WA.
About the Team: The Seller External Relations team is a functionally diverse organization that includes a broad spectrum of skillsets and job families. We are a team of program and product managers business analysts creatives storytellers and small business evangelists - all important contributors to our work in ensuring that perception of Amazons support of small business matches reality. We have a supportive fast-paced team culture and we prioritize learning growth and helping each other to continuously raise the bar.
Key job responsibilities
Develop and execute a dynamic insights-driven social video strategy to grow audience and engagement across multiple social platforms
Oversee contribute to and execute the social editorial and promotional calendar for SER content with a focus on the This is Small Business brand
Architect and implement a high-performing editorial calendar that balances experimental formats with consistent sticky programming
Pitch develop and plan breakthrough social creative that drives high engagement and best-in-class performance
Utilize strong editorial judgment to recognize and curate socially-relevant moments optimizing posts for each platform
Analyze key performance and platform trends to optimize content performance and drive business impact with clear KPIs
Collaborate cross-functionally with Strategic Storytelling Creative PR and other teams to align social efforts with broader business objectives
Advise leadership on go-to-market planning for upcoming campaigns using current platforms and editorial trends
Stay up-to-date on the latest social media and content trends proactively identifying opportunities to innovate
- 4 years of professional experience in social media management
- Experience creating and managing content across major social platforms (YouTube TikTok Meta)
- Demonstrated ability to develop and execute social media campaigns
- Strong analytical skills and experience using data to measure campaign performance
- Excellent written communication skills for social media content creation
- Experience with social media metrics and analytics tools
- Preferred Qualifications:
- 6 years of social media management experience particularly with live or original content
- Proven track record of growing audience size and engagement metrics
- Advanced knowledge of platform-specific best practices for YouTube TikTok and Meta
- Experience developing comprehensive marketing briefs and managing cross-functional teams
- Experience managing creative and social media agencies
- Background in A/B testing optimization strategies and marketing experimentation
- Track record of delivering successful integrated and social-first campaigns
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
If youre ready to amplify the stories of independent sellers and drive meaningful engagement across social platforms we want to hear from you!
The Seller External Relations team is seeking an inspirational story amplifier and digital creative this role you will lead platform-native storytelling with a focus on audience growth and engagement across YouTube TikTok Meta and other relevant social channels. Your mission will be to elevate the voices of independent sellers through compelling storytelling positioning Amazon as the best place for entrepreneurs to start and grow businesses of any size.
This job can be located in San Diego CA / Arlington VA / Seattle WA.
About the Team: The Seller External Relations team is a functionally diverse organization that includes a broad spectrum of skillsets and job families. We are a team of program and product managers business analysts creatives storytellers and small business evangelists - all important contributors to our work in ensuring that perception of Amazons support of small business matches reality. We have a supportive fast-paced team culture and we prioritize learning growth and helping each other to continuously raise the bar.
Key job responsibilities
Develop and execute a dynamic insights-driven social video strategy to grow audience and engagement across multiple social platforms
Oversee contribute to and execute the social editorial and promotional calendar for SER content with a focus on the This is Small Business brand
Architect and implement a high-performing editorial calendar that balances experimental formats with consistent sticky programming
Pitch develop and plan breakthrough social creative that drives high engagement and best-in-class performance
Utilize strong editorial judgment to recognize and curate socially-relevant moments optimizing posts for each platform
Analyze key performance and platform trends to optimize content performance and drive business impact with clear KPIs
Collaborate cross-functionally with Strategic Storytelling Creative PR and other teams to align social efforts with broader business objectives
Advise leadership on go-to-market planning for upcoming campaigns using current platforms and editorial trends
Stay up-to-date on the latest social media and content trends proactively identifying opportunities to innovate
- 4 years of professional experience in social media management
- Experience creating and managing content across major social platforms (YouTube TikTok Meta)
- Demonstrated ability to develop and execute social media campaigns
- Strong analytical skills and experience using data to measure campaign performance
- Excellent written communication skills for social media content creation
- Experience with social media metrics and analytics tools
- Preferred Qualifications:
- 6 years of social media management experience particularly with live or original content
- Proven track record of growing audience size and engagement metrics
- Advanced knowledge of platform-specific best practices for YouTube TikTok and Meta
- Experience developing comprehensive marketing briefs and managing cross-functional teams
- Experience managing creative and social media agencies
- Background in A/B testing optimization strategies and marketing experimentation
- Track record of delivering successful integrated and social-first campaigns
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
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