Get to Know the Team
- The Retail Center of Excellence (COE) is a dynamic regional team at the heart of GrabMarts strategy. Our mission is to enhance our customers daily shopping experience and build a sustainable business model for the future.
- We develop solutions that strengthen our supermarket partners and unlock new growth opportunities.
- As a regional COE we create globally-optimized playbooks and provide hands-on support to country teams empowering them to win in their local markets.
- Youll join a team that has an impact on Grabs long-term growth and sustainability.
Get to Know the Role
- As the Senior Associate for Partner & Program Support your mission is to ensure the smooth execution of our strategic initiatives by supporting the COE managers and country teams.
- You will be instrumental in managing our central repository of knowledge coordinating key projects and preparing materials for high-stakes partner meetings.
- You are part of the organizational backbone that allows the entire COE to operate efficiently and scale its impact across the region.
- You will report to the Head of Retail and work onsite at Petaling Jaya office.
The Critical Tasks You Will Perform
You will :
- Project Coordination: Support the planning and execution of key COE projects tracking timelines milestones and dependencies across multiple workstreams.
- Knowledge Management: Own and maintain the COEs central repository of playbooks case studies and training materials ensuring they are up-to-date and easily accessible to country teams.
- Partner Onboarding Support: Assist in the partner onboarding process by coordinating meetings preparing materials and tracking the completion of key launch tasks.
- Performance Reporting: Help prepare regular performance reports and presentations for Joint Business Plan (JBP) meetings with our strategic partners.
- Country Team Liaison: Act as a key point of contact for country teams helping to address their inquiries and connect them with the right resources within the COE.
Qualifications :
What Essential Skills You Will Need
- You have a Bachelors degree in Business Economics Engineering or a related field with at least 4 years of relevant experience.
- You have excellent attention to detail especially when managing documentation and preparing materials for executive-level stakeholders.
- You have experience using tools like Google Sheets or Excel (can perform complex functions) to analyze data and generate reports.
- You have prior experience in project management business analysis or operations support which would be a strong advantage.
Additional Information :
Life at Grab
We care about your well-being at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Full-time