Senior Manager-Control Management
Senior Manager-Control Management
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At American Expressourcultureisbuilton a 175-yearhistoryofinnovationsharedvaluesand LeadershipBehaviors and anunwaveringcommitmenttobackourcustomerscommunities andcolleagues. AspartofTeam Amexyoullexperiencethispowerfulbackingwithcomprehensivesupportforyourholisticwell-beingandmanyopportunitiestolearnnewskillsdevelopasaleader andgrowyourcareer.
Hereyourvoiceandideasmatteryourworkmakesanimpact andtogetheryouwillhelpusdefinethefutureofAmerican Express.
How will you make an impact in this role
Control Management Risk Pillar Copy (Issues Events & Remediation): The objective of the Issues Events & Remediation team is to ensure timely identification response and resolution of risk events and issues to minimize impact as well as to prevent recurrence through effective remediation and best practice.
Key Responsibilities:
- Support timely management of Operational Risk Events and Issues working with the BU who own and are accountable for the risk ensuring that prompt engagement mitigation and any subsequent remediation.
- Facilitate investigation and conduct root cause analysis to address repeated issue types
- Perform quality assurance on documentation of ORE/ Issue as necessary to understand and address the root causes
- Monitoring and tracking progress validating resolution efficacy communicating status updates to stakeholders to embed accountability along the process and collaborating with other risk and control management teams across all lines of defence
- Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes
- Support the End-to-End (E2E) BU ORE/ issue resolution process embedding accountability and ensuring lessons learned are integrated into future ORM practices
- Support and enable BUs to implement strong and effective control enhancements to mitigate any risk gaps occurring as a result of an ORE/Issue.
- Engage with key stakeholders including business unit partners and compliance colleagues to facilitate effective issue management and resolution
- Review and advise on detailed reports on issue status trends and outcomes to senior management and governance committees. Support sharing insights better practices themes etc. across the enterprise.
- Facilitate the understanding of risk management across BUs through regular communication and support.
Minimum Qualifications:
- 4 Years experience in Financial Services Operational Risk management (e.g. within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- Strong project management communication and interpersonal skills
- Experience in process governance with an understanding of processes that align with policies regulatory frameworks and/or operational standards
- Proficient analytical and problem-solving skills with an ability to analyze data identify trends and evaluate risk scenarios effectively.
- Strong MI/reporting skillset demonstrating the ability to present data / information to senior management to highlight areas of focus and prioritisation.
Preferred Qualifications:
- Bachelors Degree in Finance Business Risk Management or related field; advanced degrees (e.g. MBA MSc) or certifications are advantageous
- Experience in at least one of the following:
- Scoping prioritizing and support remediation of operational risk events / issues
- Investigating and conducting root cause analysis to address repeated operational risk event/ issue types
- Performing quality assurance on documentation of operational risk issues and events
- Overseeing BU remediation process for operational risk issues and events
- Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability
- Scoping prioritizing and support remediation of operational risk events / issues
- Experience in financial services industry
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
Senior Manager
Employment Type
Full-Time
