Quality Control Manager (M-F 5:00am - 2:00pm)
Quality Control Manager (M-F 5:00am - 2:00pm)
Posted on :
25-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-07-2025
Job Description
Essential Functions:
- Comply with all Agency policies and procedures and follow contract specifications
- Provide and maintain a quality control program directly related to Chimes District of Columbia LOC PWS required training programs and approved by the site contracting office Chimes District of Columbia management and building management
- Ensure that the performance objectives and standards identified in the LOC contract specifications are met through the Quality Control Program
- Manage and coordinate the quality control functions of this contract
- Perform all Quality Control duties daily
- Inspect all cleaning work performed to ensure outcomes meet contract Acceptable Quality Level AQL
- Perform and document daily routine random scheduled and non-scheduled QC inspections and submit reports to the Project Manager
- Provide feedback on QC inspections to managers supervisors and crew leaders
- Review and respond to inspection/deduction reports
- Maintain a file of inspection reports and other required records
- Provide inspection reports to the Director of QC or designee
- Identify non-compliant work analyze QC data recommend Corrective and Preventative Action to reduce and control the number of cleaning complaints and negative trends
- Maintain effective communication by responding promptly to contracting office staff building management customers and Chimes DC staff and management
- Utilize QC inspections to ensure a continuous improvement process
- Strive to improve customer satisfaction
- Prepare and submit all required quality control reports and documentation on time
- Use the computer and other electronic devices to download information; access the internet; print reports; and establish and follow the electronic QC inspection schedule
- Use CompuClean to perform and document inspections coordinate create and print inspection reports
- Comply with and ensures staff compliance with all building and security requirements
- Provide regular training to staff about quality control issues
- Pass and comply with CPR/First Aid training and OSHA training
Secondary Functions:
- Assist supervisors with training in proper cleaning procedures for custodial staff
- Assist supervisors with training on Chimes Rules of the Workplace
- Assist supervisors with new hire training and orientation
- Establish QC job task schedules
- Assumes other duties responsibilities and special projects as needed
*Duties responsibilities and tasks may change at any time with or without notice
Physical Abilities Needed to Meet Work Demands:
- Ability to stand or walk for long periods of time
- Ability to go up and down stairs
- Ability to reach above the head bend kneel stoop and crawl
- Ability to lift carry and push up to 50 lbs. as needed
- Ability to work in dusty spaces or adverse weather conditions
- Ability to see details on the floor above the head or on surfaces
Job Competencies Needed for Success on the Job:
- Ability to work independently and collaboratively with others
- Ability to maintain confidentiality
- Ability to work in a constant state of alertness and with safety always in mind
- Ability to communicate effectively with employees subcontractors and government staff
- Ability to supervise and develop others
- Ability to make decisions and solve problems
- Ability to plan implement organize and prioritize
- Ability to be flexible and dedicated to quality and customer service
- Ability to manage multiple tasks effectively
- Ability to react immediately to emergency situations
- Ability to analyze data and recommend corrective/preventative action
- Ability to read write and speak (communicate and relate information) English
- Ability to use technology for completion of specified job duties
- Ability to manipulate numbers
- Ability to maintain and submit reports logs and other paperwork in a timely manner
- Ability to understand and apply technical written material
- Ability to understand and comply with safety procedures and environmental requirements
- Ability to operate machinery without posing a safety hazard to self or others
- Ability to use and care for equipment and cleaning supplies properly
- Ability to complete tasks in a timely manner with numerous interruptions
- Ability to attend work regularly and remain on site for scheduled shift
- Ability to work a flexible schedule as required
- Ability to attend and participate in training and work related meetings
- Ability to demonstrate integrity and ethical standards in job performance
- Ability to deal with others in a positive enthusiastic respectful and courteous manner
- Ability to provide guidance direction and technical support
- Ability to comply with all building security and company policies and procedures
- Ability to read and understand the PWS and contract performance requirements
Other requirements:
- Valid drivers license from state of residence and ability to drive
- License must have been valid for at least 3 years
- If driving a 15 passenger van must be at least 25 years old
- Acceptable driving record as determined by Agencys insurance carrier and by Chimes DC policies and procedures
Essential Personnel:
This position is designated as essential. This means that when the facility is faced
with an institutional emergency employees in this position may be required to remain at their
work location or to report to work to protect recover and continue operations at the facility.
Education:
- Bachelors Degree preferred
- Valid CPR/FA certification preferred
- Knowledge of green cleaning principles and CMMS certification requirements
- Knowledge of CompuClean TAMS or JAMS
- Knowledge of statistics and statistical reporting
- Knowledge of regulatory standards hospital standards and facility management
- Knowledge about regulations for SDS Fire and Safety Hazard Communications and Bloodborne Pathogens
- Bilingual in Spanish and English preferred
Experience:
- Five (5) years experience in quality control management on a contract of similar scope and size
- Demonstrated ability and knowledge of producing and developing quality control procedures and reports
- Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their applications
Notes:
- At the discretion of the Personnel Officer additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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