Patient Access Associates 1 - Bilingual
Patient Access Associates 1 - Bilingual
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1 Vacancy
Job Description
Inova Cares for Families - Annandaleis looking for a dedicated Patient Access Associate1- Bilingual (Spanish) to join the team. This role will be Full Time day shift Monday to Friday 8:00 am 5:00 pm. As a Patient Access Associate 1 is responsible for financial counseling and insurance verification and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required.
Inova is consistently ranked a national healthcare leader in safety quality and patient are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
- Committed to Team Member Health: offering medical dental and vision coverage and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5250 per year in education assistance and up to $10000 for student loans.
- Mental Health Support: offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
Patient Access Associate 1 Job Responsibilities
- Explains insurance benefits and patient liability by using appropriate communication methods/styles.
- Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
- Coordinates with other departments to assist or transport patients/visitors requiring special attention/support. Interviews patients to secure and document required medical financial demographic and insurance information.
- Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs loans and grants.
- Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives if necessary.
- Communicates scheduling changes to patients staff physicians and patient representatives in a timely and professional manner.
- Excellent customer service
Minimum Qualifications:
Education:High School Diploma or GED
Experience:1 year of customer service or 1 year of experience in a medical setting or associates degree
Skills:Basic communication and computer skills
Preferred Requirements:Bilingual in Spanish
Required Experience:
IC
Employment Type
Full-Time
