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Reporting to the Manager Privacy and Policy the Senior Quality and Risk Analyst plays an important role in supporting the organizations efforts to maintain quality and risk accountability across our organization. This position works closely with all members of the Quality and Risk team corporate office teams and operations teams to track quality and risk process metrics and performance. Also supports the development of quality and risk policies procedures tools and reports. The role requires strong data analysis skills and the ability to collaborate across functions to support continuous quality improvement in a private performance-based environment.
This position will be based at our Head Office in Markham Ontario. Extendicare offers a hybrid working environment.
Responsibilities:
Support risk and quality team members:
Track emergency drills and disseminate related information to stakeholders.
Compile and organize data for internal and external reporting purposes.
Monitor and follow up on annual attestations and internal requirements to ensure timely submission from all homes.
Maintain and update Enterprise Risk Management (ERM) materials.
Take detailed meeting notes and support documentation of key discussion and decisions.
Monitor and track metrics related to incoming requests and inquiries to support process improvement.
Analyze clinical and operational quality indicators.
Support homes with the development of Quality Improvement Plans (QIPs).
Support implementation and tracking of corrective actions related to compliance risk management and other internal reviews.
Support development of knowledge assets including procedures and tools to be used by homes to improve risk compliance and quality.
Support the creation and updating of board reports.
Create presentations and educational materials.
Provide regular variance reports to home-level leadership.
Qualifications:
Bachelors degree preferably in the sciences business computer science or engineering.
3-4 years of experience in a similar position.
Strong analytical skills.
Strong communication skills.
Strong Microsoft Office skills such as PowerPoint Excel Word.
Comfort with or aptitude to learn how to use dashboards BI tools and AI.
Ability to work on several projects at once.
Strong organizational interpersonal and communication skills.
Ability to work independently and exercise initiative and independent judgment
What Extendicare has to offer:
At Extendicare we believe that working as a team creates an environment that allows us to reach our potential. We value each employee encourage equal opportunity for growth and recognize achievement. As a valued member of our team you can expect:
Continuous mentorship support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package.
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network 123 owned and operated long-term care homes as well as our home health care operations serving more than 10000 patients annually we provide people with the care they need wherever they call home. Our qualified and highly trained workforce of 22000 individuals are united by a dedication to quality care and by our vision for a future where everyone in Canada has access to the care and support they need to live their best
lives.
#Hybrid
Time Type:
Full timeWhen you choose to build your career with Extendicare youre joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day we transform both the quality of their lives and the quality of our own work experiences.
If you have a passion for caring turn it into a rewarding career withExtendicare!
Extendicare and affiliated organizations including our partner homes in Extendicare Assist accommodate the needs of job applicants throughout its recruitment and selection processes upon request.
Required Experience:
Senior IC
Full-Time