Senior Business Analyst, Originations, Mortgages
Senior Business Analyst, Originations, Mortgages
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Job Description
At ING Australia were dedicated to fostering a culture of inclusivity and innovation with the support and resources you need to succeed. Join us today and take the first step towards building a career as exceptional as you are.
Were on the hunt for an experienced Senior Business Analyst to join Mortgages Originations team.
Our ideal candidate will have the opportunity to work on transformative technology projects and be responsible for ensuring business requirements are clearly interpreted into language that is easily understood by technical and business audience.
Youll understand business processes and clearly document future state requirements for internal and external development this role youll lead workshops with stakeholders analyse complex information and collaborate with Product Owners and delivery squads to ensure business needs are accurately captured. Youll also take ownership of understanding the upstream and downstream impacts of any change supporting the business by ensuring their objectives are met and solutions are aligned across teams and systems.
Ready to make an impact
What youll do
- Collaborate in Agile or hybrid environments contributing to artefact creation ceremonies and iterative delivery.
- Define and document business processes and system requirements aligning with business goals and technical constraints.
- Quickly develop deep mortgage systems knowledge to support automation and system development initiatives.
- Maintain a clear up-to-date inventory of requirements and validate technical solutions against business needs while also ensuring test teams have planned adequate coverage of these requirements in their test strategies and plans.
- Communicate effectively with Product Owners Customer Journey Experts and delivery teams to ensure shared understanding.
- Proactively manage risks support customer experience optimization and build strong stakeholder relationships.
What were looking for
- Hold a degree or diploma in Technology or a related discipline with over 7 years experience in business analysis across process design requirements gathering and functional documentation.
- Proficient in MS Office Confluence Jira SQL and XML analysis with solid analytical documentation and problem-solving capabilities.
- Skilled in working with cross-geographical teams and various SDLC methodologies including Agile and Scrum.
- Excellent communication influencing and time management skills with the ability to translate complex requirements for both technical and non-technical audiences.
- Self-motivated and detail-oriented able to work independently with minimal supervision while building strong relationships with Business and IT stakeholders.
Whats in it for you
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity
About Us
At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.
Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So if youre interested but dont meet all the criteria we encourage you to apply. And because we want you to shine let us know if you need any adjustments to the recruitment process by emailing
Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe We cant wait to hear from you!
(One last note: We operate using a direct talent sourcing model so no agency introductions please.)
ING is Australias most recommended bank according to RFi XPRT Survey February 2021 - July 2021 (n 31903) when compared to customers of 20 other banks operating in Australia.
Applications close on 7th August 2025
#LI-DNI
Required Experience:
Senior IC
Employment Type
Full-Time
