AVP, Compliance, Privacy, Program Governance and Operations

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Details:

The Associate Vice President Compliance Privacy Program Governance and Operations leads and provides oversight of teams responsible for executing various RCM and Privacy program accountabilities globally that inform and influence Privacys governance operating model and adherence to the TD Compliance Department Mandate and Enterprise RCM Framework.
Provides strategic direction insights and thought leadership for Privacys horizontal regulatory compliance program.
Maintains expert knowledge of relevant privacy LRRs and Privacys Oversight Function accountabilities under TDs Enterprise RCM Program.
Leads coaches and manages a high performing team on delivery of Compliance programs including though hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required.
Supports in transformational projects and initiatives that focus on enhancing Privacy and/or Compliance programs (e.g. Road to Strong).
Manages and leads teams responsible for:

• Provides strategic direction insights and thought leadership for Privacys horizontal regulatory compliance program.

• Maintains expert knowledge of relevant privacy LRRs and Privacys Oversight Function accountabilities under TDs Enterprise RCM Program.

• Leads coaches and manages a high performing team on delivery of Compliance programs including though hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required.

• Supports in transformational projects and initiatives that focus on enhancing Privacy and/or Compliance programs (e.g. Road to Strong).

• Manages and leads teams responsible for:

• Executing various components of TDs RCM program and leading RCM activities with a global reach including self-reflection attestations and Privacy assessments (i.e. Program Effectiveness and RCM Risk Assessment) in coordination with the jurisdictional Privacy Offices. Coordinate responses to requests from Compliance Program Management (CPM) teams (e.g. QA/QC RCM Framework and Standards reviews).

• Regulatory change including ownership of the Global Privacy Regulatory Change Procedure and processes and engaging with jurisdictional Privacy Change Leads to identify analyze notify assess and oversee Risk Owner implementation of regulatory change. Secure regulatory program support for material regulatory change and act as a Regulatory Advisor supporting such programs.

• Processes to complement and overlay oversight practices aggregating and analyzing outcomes of RCM activities to effectively provide a horizontal and comprehensive view of the control environment for privacy regulatory compliance across the enterprise and influence Privacys strategic direction and priorities. Privacy Insights and Reporting team will provide robust insights to Privacy and other stakeholders to help drive strategic focus and help address regulatory requirements and issues. This will include performing data analysis and reporting activities through identification of relevant datasets development of risk metrics and the application of reporting and visualization tools.

• Providing routine and regular reporting of privacy matters including regulatory non-compliance emerging trends and risks; responsible for reporting to key stakeholders Senior Management and escalating as appropriate. Includes maintenance of reporting on Key Risk Indicators to Operational Risk Management (ORM) and contributions to the CCO Opinion CPM regular reporting and responding to Compliance and other ad requests (e.g Dow Jones Index Code of Conduct ESG Reports).

• Further developing a deeper and more enriched reporting structure and regular distribution to senior management partners and Board Committees with dashboards and metrics as appropriate together with emerging trends and risks for the Privacy program from a global perspective with input from the jurisdictional Privacy Offices.

• Monitoring and Testing (M&T) including developing and deepening Privacys monitoring program to meet RCM and operational requirements oversee M&T and Issues management as required.

• Third Party Risk Management (TPRM) engagement including owning the relationship with TPRM performing risk-based oversight and challenge through privacy related Control Assessments and leading the annual review of Legals key contract standards all with the engagement of jurisdictional Privacy Offices as appropriate.

• Developing and maintaining Privacys global governance documentation including the Global Privacy Policy and other global standards guidelines procedures etc.

• Owning and managing Privacys enterprise risk assessment tools (e.g. Privacy Impact Assessment Privacy Event Management) including development maintenance and upgrades as required and maintain Technology relationship.

• Training including managing L&D engagements for Privacy owned mandatory enterprise training (i.e. Privacy at TD Anti-Spam Legislation at TD) and developing other specialized training and communications (e.g. material regulatory change employee onboarding) where required.

• Development and maintenance of Risk Appetite Statement (RAS) measures for the new Privacy Risk major risk subcategory under TDs Enterprise Risk Framework.

• Internal Audit (IA) engagement responses lead including driving and coordinating global Internal Audit requests/responses. Manage IA outcomes and remediations as they relate to Privacy Program Governance and Operations and leading and coordinating cross jurisdictional remediation as appropriate.

• Coordinating and facilitating Privacy Forums (with Privacy Designates and Compliance partners globally) and Global Privacy Team Meetings. Includes establishing robust agendas scheduling and developing presentation materials with engagement from jurisdictional Privacy Offices. Establishing and maintaining a new Privacy Executive Forum.

• Risk and control partner engagement including developing and maintaining strong relationships with other key functions (e.g. ORM DRM EP) that Privacy partners with across TD including senior Compliance leaders to facilitate Privacys interaction and engagement models for governance and operations and regular reporting.

• Contributing to the continuous evolution and enrichment of Privacy Program Strategy and Priorities with a global lens and input from jurisdictional Privacy Offices.

Job Requirements:

10 years of Compliance Industry experience and expert knowledge of privacy laws regulations and practice
Strong Leadership and People Management experience and skills
Expert communicator and relationship builder with ability to work independently think critically and make decisions
University degree required: Post Graduate degree preferred (preferably in computer science engineering mathematics or related quantitative field)
Demonstrated thought leadership and technical expertise in data science both through internal and external initiatives including previous experience overseeing AI systems
Strong sense of personal ownership for effectively bridge technical and non-technical disciplines and stakeholders and track record of doing so
Familiarity with regulations and compliance strategies and risk management; possesses and demonstrates expertise in the advisory policy change management project management and operations
Highest personal and professional integrity and standards to advance TDs vision and protect the brand
Strong verbal and written communication skills including public speaking/presentation skills and well developed listening and negotiation skills at all levels
People leadership and management experience focused on talent development and coaching to nurture a high performing team
Advances TDs leadership development colleague experience & diversity agenda
Strong relationship building and negotiation skills and the ability to interact with sensitivity and leadership to advance and influence the culture Compliance aims to promote
Transparent communicator and respected TD representative both internally and externally
Demonstrates ability delivering on objectives focusing on what matters
Demonstrates strong problem solving & analytical skills including the ability to comprehend a situation by breaking it
down into its components and identifying underlying issues

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):