Expression of Interest - Parent Pathways - Adelaide South

At the Salvation Army Employment Plus (EPlus) weve worked with over 200000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We dont ever see a job as just a job. We see a job as an opportunity for a better more secure more stable and empowered life.

Driven by strong community connections and our trusted reputation Parent Pathways is growing fast. As our caseloads continue to expand we are looking for passionate team members ready to support our mission and make a lasting impact on the lives of parents with young children.

The successful candidate will be responsible for:

• Build trusted relationships across a caseload of participants providing an elevated level of customer care and professional support throughout their journey
• Foster meaningful interaction through initial and ongoing participant appointments guiding them to achieve their goals and unique program objectives
• Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring
• Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success
• Work both independently and collaboratively to exceed KPI targets driving team and personal success

About you

• Possess relevant tertiary qualifications in fields such as Employment Services Community Services or similar areas (Cert III/IV or willing to obtain for Mentors minimum Diploma level for Senior Mentors)
• Previous experience in employment services or other relevant support services including advanced barrier management reverse marketing placement of candidates into employment and provision of post-placement support and verification will be highly regarded
• Relevant lived experience would be highly valued as it enriches our support for participants experiencing barriers whilst navigating a complex system. Your personal journey will bring empathy understanding and empowerment to those we serve
• Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services
• Advanced conflict resolution and problem-solving skills
• Well-developed skills in customer service coaching and administration
• Excellent written and verbal communication
• Strong computer literacy skills including proficiency using MS Suite of programs
• Must hold a Drivers licence as travel between sites will be required

In return we offer

• Attractive remuneration & NFP salary packaging benefits ($15900 tax-free meal & entertainment benefits)
• Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks (for full-time employees)
• Comprehensive and supportive on the job trainingincluding the opportunity to undertake tertiary education relevant to your position
• Discounted fitness memberships health insurance retail discounts and more
• Attractive leave benefits with access to purchased leave 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvosvolunteering
• Access to free counselling and health & wellness initiatives fostering a supportive and inclusive approach to your psychosocial health
• Long-term employment opportunities within the Employment Plus & the wider Salvos networks

Please note this is an expression of interest applicants who meet our selection criteria for current vacancies will be contacted by our talent acquisition team. All other suitable applicants will be added to our talent pool for future opportunities.

At Employment Plus we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment such as alternative application methods or if you have a general enquiry about a role please contact our Talent Acquisition team at . Please specify the job title and location in the subject line.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures languages capacities sexual orientations gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity Compassion Respect Diversity and Collaboration