Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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Job Description
Job Description
We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our growing team. This position is perfect for individuals who are passionate about helping others eager to learn and ready to grow within a dynamic fast-paced environment. You will be the first point of contact for customer inquiries providing support and ensuring client satisfaction.
Responsibilities
Handle incoming calls and emails from customers in a professional and timely manner
Provide accurate information about products services and company policies
Resolve customer issues effectively or escalate when necessary
Maintain detailed and accurate customer records
Assist in processing orders returns and follow-ups
Collaborate with team members to ensure consistent service quality
Uphold a positive and helpful attitude in all customer interactions
Qualifications :
Qualifications
High school diploma or equivalent; associates or bachelors degree is a plus
Strong communication and interpersonal skills
Ability to manage time effectively and multitask in a fast-paced environment
Problem-solving mindset with a focus on customer satisfaction
Basic computer literacy and familiarity with CRM systems is an advantage
Eagerness to learn and adapt to new tools and procedures
Additional Information :
Benefits
Competitive annual salary: $42000 $48000
Opportunities for professional growth and advancement
On-the-job training and development programs
Supportive and team-oriented work environment
Health dental and vision insurance options
Paid time off and holidays
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
