Supervisor, IM Systems Analyst (repost)

Job Summary

Supports application development staff and end-users in understanding Educational Management Systems (EMS) and technology applications. Serves as customer interface to the Information Management staff to provide new or enhanced functionality in student information systems and other systems development.

Essential Functions

1. Assists end users with ongoing system-related standard operational functions such as school opening and closing; class size management; state reporting requirements; etc.
2. Interprets business requirements and writes programming specifications.
3. Analyzes current business processes and assesses compatibility with Educational Management Systems (EMS) or other enterprise applications. Ensures integration with other modules. Analyzes and reviews information to identify important issues and formulates alternative solutions to problems in area of responsibility.
4. Designs configures and tests new functionality and business processes to complement those in existence; configures EMS to accommodate designed processes; and ensures functionality in relation to established requirements. Approves requests for changes and development work. Gives final approval for development tasks.
5. Advises and trains end users to utilize new processes handle system data anomalies and other system changes.
6. Articulates user needs to development team and takes ownership of development work performed.
7. Leads and coordinates system upgrades for applicable modules.
8. Develops and maintains documentation for system changes and implements changes to production systems.
9. Researches documents acquires and implements new systems.
10. Performs other duties as assigned.

Qualifications

Education: Bachelors degree from an accredited college or university preferred or equivalent work experience.

Experience: Three (3) years of experience in system support and analysis. Experience in requirements gathering functional testing and technical documentation preferred.

Certifications & Licenses: Relevant system analysis certifications preferred.

Knowledge Skills and Abilities

Extensive knowledge in software and information lifecycle process
Extensive knowledge of the role of a systems analyst in relation to other lifecycle components
Working knowledge of data systems
Knowledge of information systems installation programming analysis and design principles and practices procedures and techniques
Knowledge of data processing systems analysis and programming principles practices and techniques
Knowledge of relational databases and client server concepts
Knowledge of technical interoperability
Knowledge of business analysis processes
Knowledge of state Department of Education mandated reporting requirements
Strong change management skills
Strong word processing email and calendar tool spreadsheet project management diagramming database and presentation software skills
Strong requirement gathering skills
Strong process documentation skills
Strong testing and quality assurance skills
Strong critical thinking and analysis skills
Strong organizational skills
Strong oral written and interpersonal skills
Strong training development and delivery skills
Strong creative problem solving skills
Strong analytical and diagnostic skills
Ability to analyze organizational objectives methods and management
Ability to identify changes in business practices and requirements for technology applications
Ability to analyze business requirements
Ability to work with existing and new technology
Ability to challenge assumptions
Ability to facilitate meetings
Ability to design and improve business processes
Ability to design develop and maintain programs tables info types and procedures
Ability to structure develop test document configure and implement approved subsystems products and databases
Ability to prepare and maintain appropriate technical and user documentation
Ability to resolve operating problems and provide technical assistance and training to users
Ability to develop recommend and implement continuous improvement processes
Ability to work with people of different cultures and levels of business organization
Ability to work well in a team environment

Required Experience:

Manager