Infrastructure Technical Team Manager

We are seeking a seasoned Infrastructure Technical Team Manager (Level 3) to lead our senior infrastructure team in supporting and enhancing a mission-critical on-premises enterprise infrastructure environment. This role is responsible for the availability scalability performance and integrity of enterprise data centre operations virtualisation platforms storage systems and server infrastructure. The successful candidate will combine technical depth with strategic leadership to ensure operational excellence in a large-scale high-availability setting.

Key Responsibilities

Leadership & Strategic Oversight

Lead and develop a team of Level 3 Infrastructure Engineers responsible for enterprise infrastructure services.

Define team objectives enforce operational standards and ensure adherence to enterprise architecture and governance policies.

Promote a culture of accountability documentation process improvement and service excellence.

Act as the primary escalation point for infrastructure issues affecting enterprise operations.

Enterprise Infrastructure Operations

Oversee the implementation support and lifecycle management of on-premises infrastructure including:

Windows and Linux enterprise server environments

Virtualisation platforms (e.g. VMware vSphere Hyper-V)

Enterprise storage systems (SAN backup/restore archival)

Identity and access systems (e.g. Active Directory ADFS Group Policy)

Ensure continuous availability and performance of systems through robust monitoring patching and automation.

Lead technical resolution of high-impact incidents performing root cause analysis and implementing long-term fixes.

Maintain relationships with infrastructure vendors hardware providers and service partners.

Project & Change Management

Direct on-premises infrastructure initiatives including platform upgrades server refreshes and data centre improvements.

Ensure strict compliance with change management procedures and enterprise IT governance frameworks (e.g. ITIL).

Collaborate with cross-functional IT teams to support broader digital and infrastructure strategies.

Security Risk and Compliance

Ensure all infrastructure aligns with internal security policies and external regulatory requirements.

Work closely with information security and audit teams to address risks enforce access controls and ensure audit readiness.

Maintain and test enterprise disaster recovery and business continuity solutions for infrastructure resilience.

budgeting cost control and licensing/asset management.

Qualifications :

Required Qualifications

• Bachelors degree in Computer Science Information Systems or equivalent experience.
• 5 years of experience in enterprise IT infrastructure with at least 3 years in a team leadership or management role.
• Strong hands-on experience in managing:
• Virtualised server infrastructure (VMware vSphere Hyper-V)
• On-premises storage and backup solutions (e.g. HPE Pure Dell Veeam)
• Microsoft infrastructure (Windows Server Active Directory Group Policy)
• In-depth understanding of IT service management frameworks (e.g. ITIL) and enterprise operational standards.

Preferred Certifications

• VMware Certified Professional (VCP-DCV)
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• ITIL v4 Foundation or Practitioner
• Certifications in storage backup or data centre operations

Key Competencies

• Proven leadership in enterprise-scale high-availability environments
• Deep technical problem-solving and performance tuning skills
• Clear communication across technical and executive stakeholders
• Process-oriented with a focus on standardisation and operational excellence

Additional Information :

We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.

Remote Work :

No

Employment Type :

Full-time