Account Director
Account Director
Posted on :
24-07-2025
Employer Active
1 Vacancy
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Yearly Salary
USD 120000 - 140000
Vacancy
1 Vacancy
Posted on :
24-07-2025
Job Description
The Account Director is responsible for the development of ongoing business relationships from the prospect stage through existing account management. The role is responsible for managing business and client engagements. This includes overall client satisfaction quality of service and on-time on-budget completion of the agencys services.
What you will do
Your experience
About Us
fluent360 is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub we specialize in giving brands a resonating voice to effectively speak to various cultural segments both ethnic and consumer niche followings. As a multi-talented multicultural agency we offer a full spectrum of communication services. Find out more about us at
Agency Benefits & Perks
fluent360 offers a comprehensive benefit package including medical dental and vision insurance company paid life/AD&D short-term and long-term disability and a generous PTO and sick leave policy. In addition we have some amazing agency perks including paid gym membership summer hours 17 paid holidays and flexible schedules.
fluent360 is an Equal Opportunity Employer EEO AAE MF/Disability/Vet.
Our organization participates in E-Verify. For more information visit E-Verify is an Internet-based system that compares information from an employees Form I-9 Employment Eligibility Verification to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
#LI-Hybrid
What you will do
- Manage solid client relationships and provide key strategic initiatives/thinking.
- Accountable for account growth client satisfaction and retention through identifying clients requirements and delivering business results by developing and executing engagement strategies in collaboration with the team and discipline leads.
- Act as the agency lead on cross-agency integrated marketing programs by participating in multi-agency briefs and work sessions contributing to overall planning process representing the interactive opportunity defining interactive tactics within programs/campaigns and creating campaign plans.
- Manage account P&L from negotiating statements of work and retainers making sure work is delivered on budget invoicing clients according to the proper terms and increasing ROI for the agency.
- Independently lead and make decisions that properly balance the needs of account such as those of clients internal goals and teams.
- Plan all engagements including goals deliverables schedules and budgets by managing the workflow process with support from agency producers by prioritizing projects and resources and by working across accounts to and ensure that teams are staffed appropriately.
- Serve as a new business resource and actively pursue new revenue sources and provide leadership in strategic development of new business such as RFP responses and proposal writing.
- Manage implementation of integrating offerings and tools and identify opportunities for cross-platform deals when appropriate
- Write POVs and recommendations.
- Lead the development management and coaching of Account Supervisors and Account Managers across the department.
- Manage an account team which includes: providing adequate training overseeing and conducting evaluations resolving issues/problems and providing staff recommendations.
- Ensure the use of best practices and effective processes across the department and agency.
Your experience
- BA/BS degree required.
- 8 years working an advertising agency environment with a focus on multicultural markets.
- 4 years of management experience.
- Healthcare marketing experience is strongly preferred.
- Fosters effective teamwork and strong relationships.
- Highly skilled in presenting to senior level clients and management.
- Strong time-management skills project management and organizational skills.
- Excellent written and oral communication skills.
- Ability to travel domestically.
About Us
fluent360 is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub we specialize in giving brands a resonating voice to effectively speak to various cultural segments both ethnic and consumer niche followings. As a multi-talented multicultural agency we offer a full spectrum of communication services. Find out more about us at
Agency Benefits & Perks
fluent360 offers a comprehensive benefit package including medical dental and vision insurance company paid life/AD&D short-term and long-term disability and a generous PTO and sick leave policy. In addition we have some amazing agency perks including paid gym membership summer hours 17 paid holidays and flexible schedules.
fluent360 is an Equal Opportunity Employer EEO AAE MF/Disability/Vet.
Our organization participates in E-Verify. For more information visit E-Verify is an Internet-based system that compares information from an employees Form I-9 Employment Eligibility Verification to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
#LI-Hybrid
Required Experience:
Senior IC
Employment Type
Full-Time
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