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Job Summary:
The Director of Membership is responsible for creating and implementing the promotions and sales plans of the clubs Membership. Ideal candidates have a genuine passion for strategic marketing planning and execution membership sales and membership retention. As Membership & Marketing Sales Manager you will report directly to the General Manager.
MAJOR RESPONSIBILITIES:
Responsible for full-cycle Membership prospect activities; including Club tours processing Membership applications and follow-up to Membership inquiries
Research member and prospective member demographics and prepare reports as directed
Engages in outbound sales efforts through networking attending business association functions referrals from existing business clients and lead generation.
Provides guest tours in efforts to sell the merits of the Clubs facilities to membership and outing prospects
Works with Saddlebrook Managing Director and Director of Sales & Marketing to create membership program materials/collateral
Works with Troon regional team to develop an annual Sales and Marketing plan
Oversees the preparation of contracts for all golf outings
Works with the Director of Catering to generate BEOs for all events
Maintains active and regularly updated membership prospect files using a CRM
Participates in promotional/outside activities that are judged appropriate by the Managing Director to enhance the presence of the property in the local community
Responsible with support from the Clubs Managing Director and Troon marketing team for resident and member communications to includes social media posts email blasts posting collateral materials and updating the website
Works with Troon team to develop an operating budget and ensure approval by Managing Director
QUALIFICATIONS
Must have 1-3 years related experience (golf hotel etc.) with a proven track record
of success
Must have solid promotional & sales skills
Must possess excellent written and verbal communication skills
Must be highly organized efficient and detail oriented
Must have excellent interpersonal/relationship building skills
Must be proficient in the use of Microsoft Word Excel and Outlook
COMPENSATION
Compensation for the position will be a combination of base salary and an incentive plan based on sales. Compensation package also includes health dental and vision insurances (premium co-share) STD insurance 401(k) plan FSA meals vacation sick days and a cell phone allowance.
ABOUT TROON
Troon started as one facility in 1990 and has since grown to become the worlds largest professional club management company. We offer careers around the world at all levels of golf operations opportunities for professional development growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service consistency and uncompromising attention to detail. For more information about the Troon Experience please visit
Full-Time