Relationship Manager, Business Banking - Brossard - Bilingual
Relationship Manager, Business Banking - Brossard - Bilingual
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
Youll be reporting to the Senior Manager & Team Lead Business Banking providing new and existing clients with an exceptional client experience to support CIBCs vision of being a leader in client relationships. As a Relationship Manager youll help clients meet their immediate and long term business and personal goals by understanding client needs and/or identifying opportunities to further deepen the CIBC relationship and increase client loyalty. In addition to sales this role supports clients day-to-day business and personal cash management needs by processing transactions balancing cash holdings in accordance with CIBC policies and procedures. Youll provide ongoing support to client in addressing and resolving concerns related to their banking experience. The emphasis is on ensuring clients business and personal related investments financial and credit needs are met by providing a comprehensive business banking offer or by making a formal introduction to the appropriate Business Banking colleagues. Success in this role will require frequent collaboration with experts in all areas of CIBC to ensure client needs are met by the most appropriate expert. Youll proactively manage and grow your portfolio by deepening client relationships with new and existing clients that require multiple complex business solutions including Cash Management.
At CIBC we enable the work environment most optimal for you to thrive in your role. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work youll be on-site full-time.
How youll succeed
Business Development Understand your local market and potential client base and create a comprehensive sales plan to acquire new clients. You will use your strong relationship building and networking skills to build connections generate opportunities and deliver bottom line results. You will leverage CIBCs wide range of small business solutions to provide a needs-based approach that will result in satisfied loyal clients and increased referrals.
Client Engagement Focus on each client experience and connect on a personal level to make every interaction meaningful. You will deliver trusted advice and financial solutions to meet client needs and cultivate your network to establish new client relationships.
Relationship Management You will support existing clients and continuously seek new opportunities for client acquisition through referrals and partner relationships with Banking Centers to deliver current financial products and solutions for the Business Banking market segment.
Community Involvement Attend local events and participate in marketing and outreach activities. You will grow your network to create lasting connections that will generate future small business opportunities.
Who you are
You can demonstrate experience in Business Banking. You have 2 years experience in Business Banking and have a strong knowledge of cash management products and services as well as knowledge of business cash flow and financial analysis in order to assess and deliver on potential new business opportunities. You also have an established network in the local business community.
Youre a certified professional. You have current accreditation and good standing in The Canadian Securities Course (CSC)/Canadian Investments Funds Course (CIFC) OR you are willing to obtain MFDA license within 90 days of hire.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You act like an owner. You thrive when youre empowered to take the lead go above and beyond and deliver results.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
Youre fluent in French and English to serve our clients in the community.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Brossard-Place PortobelloEmployment Type
RegularWeekly Hours
37.5Skills
Business Development Client Service Community Connections Customer Experience (CX) Financial Advising Goal Planning Group Problem Solving Portfolio Management Regulatory Requirements Results-OrientedRequired Experience:
Manager
Employment Type
Full-Time
