Equities Prime Financial Services - Production Management-Technology Support III

As a Technology Support III team member within the Equities Prime Financial Services Production Management team you will be instrumental in maintaining the operational stability availability and performance of applications within the Futures & Derivatives Clearing domain. This role encompasses supporting product flows across Futures & Options Credit Rates and FX from Exchange connectivity to the generation of client statements and reports. If you are passionate about technology and thrive in a dynamic fast-paced environment this position is perfect for you.

We are seeking a candidate who excels in a collaborative setting and is enthusiastic about fostering a culture of continuous improvement. Our team highly values individuals who possess strong communication skills and can seamlessly connect business and technology transforming challenges and ideas into practical solutions. We are looking for someone with a dynamic personality who is not only a team player but also a proactive catalyst for change consistently seeking opportunities to refine processes and achieve outstanding results..

We actively encourage our team members to explore and harness emerging technologies to enhance efficiency and drive improvement. You should be adept at researching solutions and applying your expertise to implement innovative changes. We highly value individuals who are unafraid to express concerns about existing processes and propose enhancements to increase our effectiveness.

Job responsibilities:

• Monitor manage and optimize the production application environment to ensure applications are prepared and accessible for Business Operations and Clients.

• Collaborate with teams and individuals across Technology Business and Operations to proactively resolve issues drive improvements and enhance efficiency.

• Work closely with team members across Prime Financial Services to drive automation and implement innovative solutions that improve service delivery and reduce manual tasks for the Production Management Team.

• Communicate effectively with stakeholders to address challenges and provide timely updates.

• Develop and maintain strong working relationships with the business and aligned application and infrastructure support teams to enhance service delivery.

Required qualifications capabilities and skills:

• Bachelors degree in STEM or related field or equivalent experience.

• Proven experience in technical support or similar roles preferably in applications support.

• Strong communication skills and ability to work in diverse global teams

• Advanced and demonstrable problem solving / analytical skills with a passion for technology

• Ability to work under pressure and deliver on time

• Proactive adaptive independent and self-managing with proven capability to lead a project initiative

• Effectively adapt to necessary changes in work requirements roles and responsibilities

• Proficiency in Unix SQL Scripting and Python

• Exposure to and/or support of cloud-based technology solutions

• Batch / Job scheduling experience (Control-M / Autosys etc)

• Experience using monitoring tools such as Geneos Dynatrace Grafana and Splunk

• Experience and/or understanding of financial martes and trading systems would be beneficial

Preferred qualifications capabilities and skills

• Proficiency in Unix SQL Scripting and Python

• Exposure to and/or support of cloud-based technology solutions

• Batch / Job scheduling experience (Control-M / Autosys etc)

• Experience using monitoring tools such as Geneos Dynatrace Grafana and Splunk

• Experience and/or understanding of financial martes and trading systems would be beneficial