Computer Support Technician
Computer Support Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Minimum Qualifications Required
- Education: Post-high school education completed (Associates degree or higher preferred).
- Experience: Minimum 2-3 years in IT support with demonstrated experience in:
- Installation configuration and troubleshooting of IT systems (desktops laptops network systems)
- Network administration and maintenance
- IT customer support and helpdesk services
- Basic intranet/internet webpage support
Preferred Skills:
- Experience with Microsoft SQL Server network troubleshooting case management and litigation support systems.
- IT certifications like CompTIA A Network Microsoft certifications are preferred.
Performance Duties:
Pursuant to the policies procedures goals and objectives established by the USAO DMN the contractor performs the following duties on a regular and recurring basis under the close
direction of the IT Systems Manager and the Specialist:
1. Requires testing quality assurance configuration installation implementation maintenance and management of networked systems used for the transmission of
information in data voice and/or video format ensuring systems availability functionality integrity and efficiency. Contractor may be granted administrative
rights at the discretion of the USAO-MN.
2. Ensures the confidentiality integrity and availability of systems networks and data through the implementation maintenance and enhancement of information systems security programs policies procedures and tools.
3. Provides customer support service including installation configuration troubleshooting customer assistance and training in response to user requirements.
The office Information Technology (IT) environment includes desktop and laptop computers a local area network Microsoft SQL Server and web-based applications hand-held and wireless
technology along with case management and litigation support systems.
1. Contractor would provide IT customer support including installation configuration troubleshooting customer assistance inventory
management and/or training.
2. Assist the IT Systems Management staff in the configuration installation and maintenance of networked systems.
3. Performs assignments related to ensuring the confidentiality integrity security and availability of systems networks and data; performs routine assignments in support
of the Office intranet and internet sites including converting content into workable web pages checking links repairing errors etc.
4. Assist in the planning development and coordination of litigation support and case management service.
Thanks & Regards
Vijaya Lakshmi
Lead Recruiter
Consulting Staffing Mobile & Web Solutions
Phone:
21800 Haggerty Road Suite 204 Northville Michigan 48167
MBE Certified E-Verify
Employment Type
Full-time
