Job Title: Client Support Service
Job Location: 4343 Easton Commons Columbus OH 43219
Job Duration: 6 Months Extension
Preference for 1 of the following criteria:
- College Degree OR Previous contact center experience
Position Description - Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
- Calls will need to respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics.
- Functional support areas include Brokerage Cash Management products and services Brokerage Online (client website) and Mobile app and general account or financial related inquiries.
- Successful applicants will be highly professional career driven and committed to World-Class Service.
- Ability to contribute in a fast paced team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center