(USA) Regional Account Coordinator
(USA) Regional Account Coordinator
Posted on :
23-07-2025
Employer Active
1 Vacancy
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Hourly Salary
$ 24 - 28
Vacancy
1 Vacancy
Posted on :
23-07-2025
Job Description
Role & Responsibilities:
- Obtain documentation from carrier operators match them with pre-advice and open file in the PROLINK system.
- Issue delivery orders to carriers and arrange timely delivery.
- Complete all inbound moves including but not limited to ITs and permits to transfer.
- Trace lost freight and shortages; follow-up with airlines/shipping lines and inform all stations/agents involved.
- File preliminary notices of claim.
- Notify all parties when payable and receivable documents are completed accurately and forwarded in a timely manner.
- Maintain logs POLINK entries and import traffic.
- Appropriately make copies of documents for distribution according to the consignees and/or country-of-origin requirements.
- Report all pertinent information to Department Manager customer/vendor problems or unusual situations that may impact services.
- Track cargo arrival prior to arrival and update FMS milestones as per company guideline.
- Receive review and process high-volume and/or complex import transactions for clients to include booking billing classifications processing data through Morrison Express systems and obtaining consular and other government agency releases as appropriate.
- Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.
- Obtain documentation from carrier operators match them with pre-advice and open files on the freight management system (FMS).
- Work closely with sales account managers or sales office to respond expeditiously to customers needs.
- Communicate to customers carriers and other offices/agents in a quick and thorough manner.
- Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoicing process.
- Generate freight transfer and support it with appropriate documentation.
- Process bills of lading and provide clear instructions to the team for handling each shipment.
- Ensure shipments of hazardous materials are checked and processed in accordance with all
- applicable regulations under the IATA CFR.
- Communicate timely with clients to set up and complete delivery of shipments.
- Issue delivery orders to carriers/truckers to arrange timely delivery.
- Complete all inbound moves; this includes but is not limited to ITs and permits to transfer.
- Obtain all necessary documents and charges prior to releasing freight; to supplysufficient documentation that will accurately verify all carrier invoices before payment approval.
- Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations /agents involved of these actions. File preliminary notices of claim.
- Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear concise accurate records that enable the accounting department to properly credit and bill A/R and A/P.
- Complete all tracking and billing milestones as set forth by company guidelines.
- Perform any other duties assigned by management.
Qualifications:
- Bachelors degree (Business Management Engineering Transportation or associate field) or 8-10 years related experience and/or training or equivalent of education and experience.
- Minimum 5 years experience in freight forwarding and logistics (domestic or international Freight Forwarding)
- Ability to independently design implement and operate operations plan and supply chain solutions.
- Occasional travel may be required (< 25%)
- Ability to respond effectively to the most sensitive inquiries or complaints and to common inquiries or complaints from customers regulatory agencies or members of the business community.
- Ability to write reports business correspondence.
- Effectively present information to top management and/or boards of directors and respond to questions from groups of managers clients customers and the general public.
- Ability to define problems collect data establish facts and draw valid conclusions.
- Interpret an extensive variety of technical instructions and follow through on requests.
- Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
- Deal with variety of abstract and concrete variables.
- Strong communication analytical and organizational skills.
- Strong attention to detail.
- Manage workload and prioritize tasks based on department objectives knowing when to escalate.
- Multi-task various priorities and maintain control and confidence.
- Team player within company.
- Ability to work in a fast environment.
- Professional and courteous phone manner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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