Order Fulfillment Product Group Integration Lead

Order Fulfillment Product Group delivers capability from Sales and Operations Planning (S&OP); multiple distribution models across EU IMG and NA including wholesale and supporting eCommerce; vehicle configuration services; scheduling for all assembly plants; sales reporting; company vehicle management; and Global Trade Services. These capabilities are spread across six product lines and are the heart of all vehicle orders. The global team has a small footprint in the UK with the rest of the team equally split between Chennai and Dearborn. The full Product Group has approx. 500 team members and 120 applications.

This role reports directly to the Product Group Manager and is mainly an individual contributor with one team member supporting budget and financial processes. This role collaborates directly and continuously with all product lines including Product Owners and Software Engineering teams and also with interfacing groups.

The product group is undergoing significant transformation and modernization. Highlights include:

• Transforming S&OP process and implementing a platform solution that can be extended to S&OE.
• Establishing an Order Fulfillment Platform to shift away from multiple products
• Transforming the Dealer experience for order management
• Modernizing away from legacy solutions to modern services.
• Key enabler for other company initiatives such as Material Management Planning modernization and new vehicle launches.

As Product Group Integration Lead you will be engaging with multiple teams and driving the Order Fulfillment strategic roadmap.

Responsibilities:

• Ensure clear understanding of the Order Fulfillment strategy across the product group.
• Establish and own quarterly updates to the Order Fulfillment 18-month roadmap.
• Own product group intake and ensure alignment to strategy.
• Drive twice yearly product group workshop.
• Drive content to be owned by product lines and product teams.
• Own and manage the product group Jira instance (quests and sagas).
• Coordinate product line changes to assist with prioritization.
• Lead product group integration forum with product owners and tech leads from each product line.
• Own strategic alignment forum with product group leadership team.
• Guide product line teams to optimize the system of delivery.
• Lead product manager system of delivery best practice forum
• Conduct GEMBAs across the product lines to identify areas where assistance would be helpful.
• Own future year budget planning and submission.
• Lead a team to manage current year tracking and forecasting; purchase order submission; and MCRP (annual control process).
• Advances own progression on the learning path.
• Fosters a safe environment for experimentation and continuous learning
• Use metrics as a tool to shape and align work anticipate demand open conversations and learn

Must Have

• Bachelors degree in Computer Science Engineering or a related field.
• 5 years of product management expertise with a solid foundation in agile software development.
• 5 years of domain knowledge in Supply Chain Order Management or Dealer Experience.
• Certification relevant to product management and / or software engineering or commitment to obtain within 6 months.
• Leadership experience in creating a psychologically safe team environment and blameless retros.
• Proven ability to define product vision strategy and roadmap and experience in creating and managing product backlogs.
• Expertise leading large scale transformations and systems thinking.
• Expertise in leading cross-functional teams and managing stakeholder expectations.
• Demonstrated DevSecOps mindset with full ownership of development security and operational support aspects of a product.
• Excellent oral and written communication skills.
• Experience in monitoring activities and tools such as Dynatrace or Google Cloud Monitoring for operational support.
• Ability to manage complex integrations and dependencies across various products product lines and product groups.
• Proven leadership skills in people management team building and coaching with the ability to motivate and inspire teams to identify innovative solutions.
• Strong understanding of Load/Performance testing and A/B testing methodologies.
• Experience in service-oriented architecture and the development of APIs/Microservices.

Good to have:

• Advanced degree in Computer Science Engineering or related field.
• Familiarity with serverless computing and event-driven architecture.
• Experience with Software Engineering tools and practices such as
  • Infrastructure as Code (IaC) tools like Terraform
  • Google Cloud Platform and Tekton CI/CD deployment pipeline automation.
  • Java programming and experience with databases such as Postgres SQL and MS SQL/Oracle.
  • Dynatrace or Google Cloud Monitoring for operational support.
  • Understanding of network security principles and practices.
• Familiarity with emerging technologies such as Large Language Models
• Experience in the automotive industry or related technology fields.