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At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
Ontario Health is looking for a dynamic professional with excellent communication stakeholder engagement and project management skills. The ideal candidate is passionate about advancing Person-Centred Care by measuring and reporting on patient and caregiver voices. This role involves gathering and synthesizing diverse perspectives and data into actionable plans.
This is an exciting opportunity to lead the implementation of PRMs that capture caregiver experiences with palliative care supporting the delivery of high-quality patient-centred care. You will be an integral member of the PRM team driving meaningful measurement of health system goals and objectives
Here is what you will be doing:
Lead the development planning implementation and evaluation of Person Reported Measures (PRMs) within the Population Health and Value Based Systems Portfolio.
Implement PRMs to capture caregiver experiences with palliative care supporting high-quality patient-centred care.
Provide strategic oversight for person-reported experience and outcome-driven initiatives stakeholder relationships performance measurement quality standards and best practices.
Collaborate with the Ontario Palliative Care Network clinical and health administrative leaders and external stakeholders (e.g. Ministry of Health Ontario Health Teams) to drive changes at various levels.
Develop and implement caregiver experience surveys in Ontario Health Teams (OHTs) and other settings.
Apply a health equity lens to PRMs through various engagement implementation data collection and analytic strategies.
Manage engagement activities with health care providers community members and caregivers.
Support system and regional level performance measurement and management using data for improvement and planning.
Lead PROM/PREM workflow analysis for clinical pathways to encourage standardized and optimized workflows.
Here is what you will need to be successful:
Education and Experience
An undergraduate degree in public health health sciences social science business/health administration public policy or a related field is required
A masters degree in public health health sciences social sciences business/health administration public policy or a related field is preferred
Five years of experience including at least two years working within the healthcare sector and leading/enabling large-scale strategic projects
Experience working with diverse health system stakeholders including people within health and social services health system experts clinicians technology vendors and health care administrators
Experience with large scale health system implementations
Experience in survey design and methodology preferred
Experience in facilitating interviews and focus groups then analyzing qualitative data preferred
Patient reported measurement experience (PROMs/PREMs) is an asset
Knowledge of population health management and health equity is preferred
Experience synthesizing and applying scientific research/evidence to quality improvement and health system design initiatives
Experience in designing evaluation methodology and tools for data collection is an asset
Clinical experience is an asset
Knowledge and Skills
Knowledge of person-centred care principles and PRMs (PREMs/PROMs)
Knowledge of population health and health equity principles
An understanding of Ontarios health care system including Privacy regulations and relevant legislation is an asset
Demonstrated ability to successfully execute on multiple large-scale complex high-risk projects ideally within a cross-functional structure
Knowledge in project management change management and implementation methodologies and tools. Project Management Professional (PMP) and/or Change Management certification is an asset.
Familiarity with experience measurement strategies including surveys interviews and focus groups
Develop relationships with key stakeholders to establish trust credibility and respect and clearly articulate key messages that resonate across different stakeholder groups and audiences
Excellent writing skills including the ability to prepare briefing notes reports and business presentations
Excellent oral skills including ability to create and deliver effective presentations and answer questions
Location:
Toronto Ontario (currently hybrid; subject to change)
#LI-hybrid
Employment Type:
Temporary (Fixed Term) Full timeContract Length:
12 Month(s)Salary Band:
Band 6External Application Deadline Date:
August 9 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Full-Time