SaaS Implementation Consultant
SaaS Implementation Consultant
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Job Description
Day to day responsibilities:
Work with customers to fully understand their intranet requirements
Work closely with your Team Lead to support and evolve the implementation process
Guide customers through the implementation and provide specific advice on best practices in intranet design and implementation
Train customers in the features/functions and roles on the intranet platform
Work directly with customers in defining the scope of projects and manage customer expectations
Track project plans KPIs and project work effort and resources
Manage project schedule issues and risks
Prioritize work based on the fluidity of the business
Qualifications :
What do we expect from you:
1 years experience in IT project management or consulting
Excellent knowledge of the English language because customers are mostly based in the US
Excellent project management and communication skills
Knowledge or experience in SaaS-based product implementation
Knowledge or experience in using SaaS-based project tools (Jira Zendesk Teamwork)
Willingness to take on stretch goals and comfortable in owning responsibility
Additional Information :
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package share plan company performance bonuses value-based recognition awards referral bonus;
- Career Development: Career coaching global career opportunities non-linear career paths internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions pass-it-on sessions workshops conferences;
- Work-Life Balance: Hybrid work and flexible working hours employee assistance programme;
- Health: Global internal wellbeing programme access to wellbeing apps;
- Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.
At Endava were committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best. We welcome applications from people of all backgrounds experiences and perspectivesbecause we know that inclusive teams help us deliver smarter more innovative solutions for our customers. Hiring decisions are based on merit skills qualifications and potential. If you need adjustments or support during the recruitment process please let us know.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
