GenAI Engineer - Canada
GenAI Engineer - Canada
Posted on :
22-07-2025
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1 Vacancy
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Job Description
Role: GenAI Engineer
Location: Toronto ON Canada (Hybrid - 3 days a week onsite is must)
Contract
Description:
- Seeking for a motivated GenAI Engineer to work with our Global Advanced Customer Analytics team and develop & support solutions primarily focused on contact center BOTs.
Responsibilities:
- GenAI use cases requirements understanding working with product owners business and design LLM solutions aligned with clients approved RAG patterns.
- Drive data requirements conversations and work with data office to get required data for the use case.
- Design efficient chunking & indexing strategies to support answer generation as per expectations.
- Develop and deploy inference APIs using frameworks like langchain and deploy to AKS or function apps.
- Capable to pick up UI work as needed to support front end integration collaborating with UI team.
- Support GenAI knowledge BOTs in production by monitoring user feedback and improve BOT response quality through enhancements as per feedback.
- Embrace best practices processes related to MLOps Coding best practices.
- Collaborate with existing members in the team contribute to reusable GenAI code base.
Required:
- Minimum of 5 years of experience solving high-impact business problems using Machine learning & latest advancements in LLMs.
- Proven experience as a ML Engineer with a strong focus on generative AI prompt engineering and RAG applications.
- Hands-on experience using Azure AI search Langchain other Vector stores.
- Experience in Azure OpenAI. Open-source LLMs is a plus.
- Strong software development skills with proficiency in Python Pyspark preferably using Databricks Azure ML.
- Basic knowledge of React or equivalent UI frameworks is a plus.
- Strong experience in supporting production applications post development and continuously improve response quality to increase benefits.
- Experience in productionizing code through the DevOps pipeline (git Jenkins pipeline code scan).
Employment Type
Full-time
Key Skills
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