Patient Coordination Specialist
Patient Coordination Specialist
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Job Description
Organize Care That Transforms Lives
This is your chance to join the frontlines of innovative bipolar care working with global experts. Shape outcomes support recovery and take your healthcare career to the next level.
Job Description
As a Patient Coordinator you will manage appointment scheduling verify insurance and patient documentation and ensure accurate paperwork collection. Youll play a key role in supporting seamless care delivery while upholding HIPAA standards and maintaining strict confidentiality in a fully remote healthcare environment.
Job Overview
Shift: Monday to Friday 09:00 AM 06:00 PM CST (start time may vary by an hour earlier or later)
Work Setup: Work from Home / Remote
Your Daily Tasks
Patient Scheduling:
- Schedule patient appointments based on provider availability patient preferences and organizational protocols
- Coordinate with patients and healthcare providers to confirm appointment times and resolve scheduling conflicts
- Maximize provider capacity while minimizing errors or overlaps through efficient scheduling
Paperwork Management:
- Collect and verify required patient paperwork (e.g. consent forms insurance cards medical history documents) prior to appointments
- Upload complete and accurate documentation securely into the appropriate systems on time
- Follow up with patients to obtain missing or incomplete documents
- Verify insurance eligibility and benefits prior to services
HIPAA and Confidentiality:
- Adhere to HIPAA regulations and company policies to protect patient privacy and sensitive information
- Maintain confidentiality across patient interactions scheduling billing and documentation
- Complete regular compliance training to stay updated on regulatory requirements
Requirements
The Qualifications We Seek
- Minimum of 1 2 years of experience in patient scheduling healthcare billing or revenue cycle management
- Strong knowledge of HIPAA regulations with a proven ability to maintain confidentiality
- Familiarity with medical billing software (e.g. Tebra Avon) and scheduling platforms
- Excellent written and verbal communication skills with a customer-service mindset
- Ability to work independently in an offshore environment with outstanding time management skills
Benefits
Exciting Perks Await!
- 5 days work week
- Weekends off
- Indefinite term type contract
- Work from home arrangement
- 20 vacation days in total (5 extra leaves convertible to cash)
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogot and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit the Client
Our client Sway Health is the #1 online clinic specializing in bipolar care founded by individuals with lived experience alongside top psychiatrists. Their care model is built from the ground up for bipolar disorder combining psychiatry therapy psychoeducation and real-time clinician access. With a commitment to personalized data-informed and deeply compassionate treatment they empower patients to manage their condition and thrive.
Your Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities competitive compensation and a supportive work environment that fosters professional growth. With over 1000 clients worldwide and a team of over 10000 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaEra
The Qualifications We Seek Minimum of 1 2 years of experience in patient scheduling, healthcare billing, or revenue cycle management Strong knowledge of HIPAA regulations with a proven ability to maintain confidentiality Familiarity with medical billing software (e.g., Tebra, Avon) and scheduling platforms Excellent written and verbal communication skills with a customer-service mindset Ability to work independently in an offshore environment with outstanding time management skills
Employment Type
Full Time
