Client Service Associate
Client Service Associate
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Job Description
Job Description
We are seeking a motivated and detail-oriented Client Service Associate to join our Dallas team. This position serves as a vital connection between our company and clients ensuring a seamless customer experience through excellent communication problem-solving and follow-through.
Responsibilities
Act as the first point of contact for client inquiries both in person and via phone/email
Manage client accounts ensuring their needs and expectations are consistently met
Coordinate with internal teams to ensure timely and accurate delivery of services
Resolve issues promptly and professionally to maintain client satisfaction
Maintain detailed records of client interactions and transactions
Assist in order processing and tracking including handling special requests
Contribute to improving client service processes and customer experience
Qualifications :
Qualifications
Bachelors degree or equivalent experience preferred
1 year of customer service or client relations experience
Strong verbal and written communication skills
Proficient in Microsoft Office and CRM platforms
Ability to manage multiple tasks and prioritize in a fast-paced environment
Detail-oriented with strong organizational skills
Positive attitude and a proactive approach to problem-solving
Additional Information :
Benefits
Competitive salary ($50000 - $60000 annually)
Opportunities for professional growth and advancement
Health dental and vision insurance
Paid time off and holidays
Supportive and collaborative team environment
Ongoing training and development programs
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
