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You will be updated with latest job alerts via emailA avoir obligatoirement: Exprience entre 1 et 3 ans (y compris les stages) avec le Homescan CPS (Consumer Panel Services)
tes-vous une personne proactive et efficace soucieuse dobtenir les rsultats dans les dlais avec un fort intrt pour la mthodologie NielsenIQ Aimeriez-vous avoir un impact positif dans votre lieu de travail relever des dfis et mettre en uvre des solutions innovantes Si oui nous voulons VOUS accueillir dans notre quipe en tant que Customer Service Associate.
Rejoignez notre quipe Customer Service chez NIQ et faites partie dun service de support client dynamique et essentiel.
Vos missions
Raliser des analyses pour garantir la meilleure exprience client en rpondant aux questions des clients concernant les donnes et la mthodologie. En tant que membre de notre quipe vous aiderez nos clients via divers canaux comme le tlphone lemail et le portail en ligne
Jouer un rle cl dans lamlioration des processus avec nos quipes offshore.
Garantir une exprience client positive chaque interaction ; vous serez le formateur des Facts & panel Fundamentals pour nos clients
Etes vous prt(e) rejoindre une quipe en pleine volution o vos comptences et talents seront valoriss et reconnus
Vos comptences
Ce que nous offrons
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Our Benefits
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
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Employment Type :
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Full-time