Client Care Coordinator
Client Care Coordinator
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Job Description
Client Care Coordinator / Patient Care Coordinator Ocoee FL
Family-Owned Private Dental Practice
Classic Smiles a family-owned and privately operated dental practice in Ocoee Florida is seeking a compassionate and organized Client Care Coordinator / Patient Care Coordinator to join our team. As the first and lasting impression of our office youll play a vital role in delivering a warm professional and personalized experience to every patient.
This position is ideal for someone who thrives in a fast-paced setting enjoys helping people and is confident managing calls scheduling and administrative support with a smile.
Key Responsibilities:
- Greet and check in patients with kindness and professionalism
- Answer and manage incoming phone calls
- Schedule confirm and update patient appointments
- Collect and process payments and insurance details
- Maintain accurate patient records in our system
- Collaborate with the clinical team to support smooth daily operations
Qualifications:
- High school diploma or equivalent required
- Previous experience in customer service or front desk roles preferred
- Comfortable using computer and phone systems
- Excellent communication multitasking and organizational skills
What We Offer:
- Family-owned supportive team culture
- Modern high-tech office environment
- Comprehensive benefits package including:
- Paid vacation personal time and holidays
- Medical vision and dental insurance
Employment Type
Full Time
