Access Associate
Access Associate
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Job Description
SUMMARY
As an Access Associate you will be responsible for many administrative support duties such as greeting patients performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition as you will be the first point of contact for our patients and their families.
STATUS: Per Diem Float for Orthopedics
LOCATION: Orthopedic offices
DEPARTMENT: RRH Orthopedics Henrietta
SCHEDULE: Monday - Saturday any times between 7:30AM - 8PM M - F Saturday 9AM - 1PM
ATTRIBUTES
2 year degree or equivalent combination of education and work experience preferred
Intermediate computer skills
Excellent customer service and communication skills
RESPONSIBILITIES
Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
Billing & Payments. Collect and process payments when applicable
Position is part of a float pool which will cover multiple Orthopedic offices on an as needed basis.
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employees physician or delegate will be considered for accommodations.
PAY RANGE:
$17.65 - $19.30CITY:
POSTAL CODE:
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience relevant qualifications specialty internal equity location and contracts.
Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employees Physician or delegate will be considered for accommodations.
Required Experience:
IC
Employment Type
Part-Time
