Small Business Market Mgr (US)

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Small Business Market Manager provides strategic leadership to promote Small Business customer relationship growth drive and enhance Small Business results and partner product profitability across the markets while increasing shareholder value. This role promotes creates distributes and executes on all Small Business efforts to promote the banks Small Business strategy across all markets. The Small Business Market Manager directly manages the Small Business Specialists along with partnering to develop/maintain the Small Business Specialist strategy develops/maintains the Small Business Specialist implementation plan and executes the plan to deliver and improve the overall customer experience. The Small Business Market Manager promotes the consistent execution of Small Business related Corporate Sales Strategies Programs and Practices; Community Reinvestment Act strategies that relate to Small Business as well as the constant evaluation of such performance. This role plays an integral role in supporting and integrating business partners on the Executive level along with their teams to build relationships in an effort to deliver mutual success. This role acts as both a Small Business Direct Sales Manager executing Small Business strategies through both the Small Business Specialist and Retail teams. This role also provides Small Business leadership in the markets accountable for communication educating and ensuring appropriate alignment and execution of TD Bank AMCBs forward looking vision. As a member of both the Corporate banking team and in a Leader in Small Business for each local Metro this role assists with the execution of Small Business Sales strategies to enhance a best in class Small Business sales culture and performance.

Depth & Scope:

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required
• Develops Supports Manages the Small Business Specialist strategy leading a team of Small Business Specialists to develop/maintain Small Business relationships
• Ensures Small Business and the Small Business Specialists provide support to the partner strategies and activities to ensure alignment of key priories and effective execution within the Small Business space
• Promotes a positive customer experience and executes various sales strategies to sustain/enhance the best in class customer experience and deliver profitable sales performance across the Region
• Provides Small Business and related support to Retail partners supporting and assisting in the creation coordination and execution of effective Small Business sales campaigns delivering and facilitating Small Business education with the retail teams & promoting the Small Business retail strategy within the Region Meet or exceed Regional Small Business financial goals including business development practices (customer contact) sales (SR/Salesforce reporting) & customer experience (LEI) for all SB product lines
• Promotes and supports all SB business development efforts across both Commercial and Retail banking teams providing feedback and support on customer contact performance
• Communicates and meets with Executive Level Market Leadership (RP MP RVPRMM) regularly to review Small Business performance develop strategies outline challenges and highlight accomplishments in efforts to drive overall Small Business results
• Identifies and communicates educational gaps to ensure continued development of sales talent
• Identifies opportunities for business development and referrals building awareness and sharing successes with regional management
• Partners with Regional Presidents Retail Market Presidents and Retail Market Managers/Regional Vice Presidents to carry forward sales orientation and achievement of goals
• Attends and actively participates in Regional Leadership meetings as the sales strategy subject matter expert bringing forward sales performance analytics and market research and delivering plans for solutions
• Participates and represents region at corporate planning work sessions
  

Education & Experience:

• 4 Year Degree or equivalent experience required
• 7 Years of related experience
• Excellent written and verbal communication skills
• Demonstrated ability to achieve and exceed marketing sales management goals
• Commercial lending experience.
• Strong partnering skills
• Strong quantitative skills and desire to work with data to generate insights and actions
• Demonstrated ability execute in the marketplace

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.