IT Vendor Relationship Manager
IT Vendor Relationship Manager
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Job Description
Overview
We are seeking a highly skilled and experienced Vendor Relationship Manager to own the relationships with a portfolio of vendors in our organizations drive for operational excellence across all business functions. As a Vendor Relationship Manager you will be accountable for monitoring vendor performance facilitating analytical decisions collaborating with cross-functional teams and ensuring the successful accountability of our vendors
and business partners to achieve secure efficient innovative technology utilization. This role is responsible for driving the alignment of Information Technology (IT) strategies with business objectives ensuring effective IT investment decision-making and managing critical vendor partnerships to optimize cost performance and value delivery. This role leverages your experience to monitor industry trends vendor services and internal strategies
in alignment to deliver measurable results.
Responsibilities
- Foster strong relationship to ensure alignment and collaboration with vendor and IT business partners.
- Serve as the primary point of contact for assigned vendors.
- Monitor vendor performance; utilize vendor scorecards key performance indicators and service level
agreements to ensure accountability and continuous improvement. - On board and off board vendor partners as relationships require to ensure quality processes are maintained.
- Lead Quarterly Business Reviews to define opportunities for improvement maintain positive relationship
management and plan for future management needs. - Partner with IT business leaders in defining strategy and alignment of vendor partners.
- Identify opportunities for vendor consolidation cost savings and strategic partnerships to enhance IT service
delivery. - Drive management of vendor-related budgets cost control initiatives and contract negotiations toward financial
efficiency and value realization. - Resolve issues with vendor relationships and manage escalations.
- Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of alljob responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications
- Bachelors Other IT Business Administration Supply Chain Management or related fieldand 7-9 years related IT Vendor Management or Supply Chain experience
- Exceptional communication and interpersonal skills with the ability to influence negotiate and build consensus among diverse stakeholders
at all levels of the organization - Proven ability to navigate ambiguity drive results and adapt to evolving priorities in a fast-paced dynamic environment.
- Strategic mindset with the ability to synthesize complex information identify trends and anticipate future challenges and opportunities
- Google Product Suite experience and utilization
- ServiceNow experience
Required Experience:
Manager
Employment Type
Unclear
