Objective and Purpose
The Solutions Architect Manager is responsible for leading the team of Solution Architects. He/she is responsible for developing consistent best practices to effectively demonstrate Ascoms products and services to prospective and existing customers. They provide subject matter input and participate in pre-sales activities to support his/her team. In addition he/she is responsible for the development of required technical competencies within the Team.
Key Tasks and Responsibilities
- Oversees the roles in the pre-sales Solution Architect team constantly ensures that the colleagues in these positions effectively execute their responsibilities and tasks. Lead manage and provide guidance to team motivate and achieve steady improvements
- Ensure ongoing development and updated technical skills of team members
- Provide technical expertise and enable own team to support sales in the bid and proposal process
- Maintain up-to-date understanding of industry trends and technical developments
- Interface at all levels within a customers organisation and coordinate highly technical information business proposals and emerging requirements
- Get actively involved in the development of Ascoms products and services
- Drive systematic and continuous improvement of all Solution Architecture processes to maximise the global performance & to meet strategic targets working cross-functionally with relevant functions.
Requirements
Qualifications and Work Experience
- Master or Engineer Degree in Technology or an equivalent working experience
- At least 2 years of leadership experience in global multi-cultural environment
- 1- 5 years of experience in medical technology capital equipment sales healthcare professional services sales or network infrastructure sales engineering experience
- At least 5 years experience in technical sales support function
Skills and Competencies
- Highly skilled and knowledgeable about Ascom products portfolio: deep knowledge of and technical expertise in Ascom systems and solutions
- Strong network knowledge (certifications such as CCNA CCNP CCIE or CWNA or other specialized certifications such as security CISSP CCSP ideal)
- Knowledge of server and desktop virtualization (Virtual Machine Certifications VCP ideal)
- Excellent interpersonal skills including verbal and written communications specifically presenting technical solutions to customers
- Excellent Leadership Skills; high ability to build and manage high-performing teams and to coach individuals
- Strong customer focus and stakeholders management skills
- Excellent troubleshooting and problem-solving skills
- Ability to organise self and manage priorities within team