Parts Counterperson
Parts Counterperson
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Job Description
Do you have two years of experience selling parts for VW Have you usedCDK for more than 1 year
Castle Volkswagen inSchaumburg is looking to expand its parts team - come join us!
As a Parts Counterperson you will be responsible for assisting customers in obtaining the correct automotive parts and accessories providing exceptional customer service and maintaining inventory control.
What We Offer
- 401(K) profit sharing
- Major medical (50% employee paid premium)
- Dental
- Vision
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Life Insurance Property & Casualty Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Flexible work schedule
- Career advancement
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Qualifications
- 2 years of experience selling parts Volkswagen specific
- At least 1 year of CDK experience
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts interest commissions proportions % area circumference and volume
- Valid drivers license and clean driving record
Parts Counterperson: $15-$20 per hour
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
We are looking for qualified quality people who are ready to start their career within our family.
To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Employment Type
Full-Time
