Assistant Branch Operations Manager
Assistant Branch Operations Manager
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Job Description
Job Summary
Job Description
What is the opportunity
The RBC Dominion Securities Management team located in Oshawa is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments providing software and process-related training and managing the branch facilities and equipment.
What will you do
- Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions verify and action request submitted by sales support staff verify documentation and approve account openings etc.
- Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
- Ensure compliance and internal control requirements are met.
- Branch technology access setup and troubleshooting.
What do you need to succeed
Must-have
- Meticulous attention to detail and excellent time management skills
- Exceptional written and verbal communication
- A professional approach to all situations to create a positive working environment
- Ability to complete duties independently seeking out own answers and solutions
Nice-to-have
- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
- Knowledge of RBC Dominion Securities systems and procedures an asset
- Experience in the securities industry is an asset
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic collaborative progressive and high-performing team
- A world-class training program in financial services
Job Skills
Conflict Management Customer Service Customer Service Administration Customer Service Management Interpersonal Relationship Management Online Customer Support Oral Communications Problem Management Service Request Management Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Manager
Employment Type
Full-Time
