Field Operations Specialist
Field Operations Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
100% Onsite
2 professional references
Job Summary:
Monday Friday (9:00am - 5:00pm includes one-hour unpaid
This is a fully (100%) onsite position.
Scope of Work
Field Operations Specialist is responsible for managing IT Technology Rooms (MDF IDF Datacenter). The candidate specific duties will include:
- Validate Daily Operations of the Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
- Install Connect and Configure Backup Power Supplies (UPS) and Power Distribution Units (PDU) to connect Hardware Equipment
- Maintain an updated inventory of all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough
- Maintain clean and organized the IT Operations Rooms in offices located across the assigned Borough
- Act as a Point of Contact with Vendors for all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough for equipment deliveries and equipment replacement
- Work in conjunction with other Infrastructure groups to identify and resolve any issues affecting the Hardware Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
- Perform Hardware Equipment Replacement for failed components in coordination with ACS Infrastructure Groups and Product Vendors (Hard Disk Power Supplies RMAs)
- Rack and Stack Hardware Equipment (Servers Switches Routers Hardware Appliances Wireless Access Points) as required
- Perform Commissioning of UPS PDU Environmental Monitoring Devices (Cooling Humidity)
- Perform Network Patching (Connecting Patch Cords to Switches Routers Data Circuit CPE Servers Hardware Appliances)
- Completing Circuit Cutovers in coordination with Infrastructure Network and Telecom Groups
- Un-rack and remove retired hardware part of Refresh Projects and follow the Decommission process in coordination with Directors of Infrastructure and Asset Management
Qualifications
- Preferably 5 years proven experience as Field Operations in Information Technology
- Experience in managing MDF and IDF technology rooms
- Experience working with various tools (e.g. MS Office including Project PowerPoint Visio MS Teams PPM SharePoint)
- Working knowledge of IT Infrastructure - Windows Servers VMWare Cisco Network Gears Wi-Fi VoIP on prem Datacenter Center Desktop laptops Smartphones EPL Data circuits UPS PDU Security surveillance systems
- Must be able to lift and move equipment weighing up to 50lbs
Employment Type
Full-time
