Supervisor, Billing Setup & Enrollment
Supervisor, Billing Setup & Enrollment
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 60400 - 83100
1 Vacancy
Job Description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.
What We Need
We are looking for a Supervisor Billing Setup & Enrollment to join Element Fleet Management. As the largest pure-play fleet manager in the world we provide unmatched products and services and solutions to our clients.
At Element employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients employees and investors by fostering a culture where every employee can make a difference!
Are You:
- Someone who demonstrates agility accountability collaboration and transparency
- An individual with strong analytical and problem-solving skills with the ability to identify process improvements and implement effective solutions
As the Supervisor Billing Setup & Enrollment you will be responsible for providing leadership support and oversight to the Billing Setup & Enrollment team. This role will oversee and manage the workload and performance of the team ensuring accurate and timely processing of client setup contract and lease setup service fees setup unit enrollments contact maintenance process auditing and responses to inquiries. The supervisor will direct and administer the day-to-day operations of the team lead and support exception handling and root cause analysis and drive process optimization continuous improvement and strategic project activities.
A Day in the Life
Leadership & Team Development
- Hire lead and develop direct reports to build a high-performing team
- Provide ongoing guidance and support to foster professional growth
- Hold weekly team meetings and one-on-one sessions to address issues and share updates
- Prioritize leadership deliverables and manage team performance and productivity
- Create and promote a culture of continuous improvement
Operational Oversight
- Oversee the end-to-end billing setup enrollment and activation processes including handoff to the Billing Generation team
- Supervise monthly billing cutoff activities to ensure timely task completion.
- Review billing errors and resolve discrepancies efficiently
- Maintain and analyze team metrics and KPIs such as queue volumes timeliness accuracy and aging
- Generate reports and provide actionable insights to drive performance
Process Improvement & Technology
- Leverage technology process optimization and workflow enhancements to increase scalability and meet service levels
- Collaborate with the COE and Continuous Improvement teams to implement process improvements and automation
- Conduct regular reviews of billing setup and enrollment processes to identify improvement opportunities
- Ensure all processes are documented and SOPs are current
Compliance & Governance
- Ensure compliance with company policies procedures and accounting regulations
- Manage financial controls and billing governance for the Setup & Enrollment team
- Handle audit requests from internal and external auditors
Stakeholder Collaboration
- Serve as the primary point of contact for internal and external inquiries or escalations related to billing setup and enrollment
- Collaborate with cross-functional teams to resolve issues and respond to inquiries promptly
- Build and maintain strong relationships with business partners
Strategic Projects
- Stay informed on industry best practices and regulatory changes to mitigate financial risks
- Oversee additional projects as assigned
Requirements
- Bachelors degree in accounting finance or a related field preferred
- Strong knowledge of accounting principles billing processes and industry best practices
- Proficiency in Microsoft Excel and the MS Office Suite
- Strong systems knowledge and aptitude for technology
- Proven leadership and team management skills
- Ability to meet tight deadlines in a fast-paced environment
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills for effective collaboration
- Maintains strong connections with team members and leadership
The hiring base salary range for this position is $60400 - $83100 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .
Required Experience:
Manager
Employment Type
Full-Time
