Fair Ridge - Assistant Director of Programs
Fair Ridge - Assistant Director of Programs
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 70000 - 75000
1 Vacancy
Job Description
Title: Assistant Director of Programs (Fair Ridge)
Department: Fair Ridge Family Shelter
Reports to: Director of Fair Ridge
FLSA Status: Exempt
Salary:$70000 to $75000
About Us:
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year our compassionate team of individuals changed the lives of nearly 3000 individuals half of which were children. Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.)
About the Role:
The Assistant Director of Programs manages the service delivery team for the following programs serving households with children:
- Homelessness Prevention Services (Regions II)
- Emergency Shelter & Rapid Rehousing Services (Region II)
The Assistant Director of Programs provides support to ensure safe efficient and effective operation of all programs. The Assistant Director of Programs develops strategies in collaboration with the Director of Programs and Services (Region II) to accomplish program goals in accordance with agency philosophy and values. The Assistant Director of Programs is responsible for ensuring that best practices are implemented according to program type.
Key Responsibilities
Program Leadership & Oversight
- Lead the case management team using a trauma-informed client-centered and Housing First approach.
- Oversee daily operations caseload distribution and team workflows to ensure equitable and high-quality services.
- Monitor and ensure compliance with all contractual obligations agency policies and local state and federal regulations.
- Collaborate with the Director to design implement and evaluate programs policies and procedures.
- Support continuous program improvement through needs assessments program evaluation and client satisfaction surveys.
Staff Supervision & Development
- Supervise and support a team of case managers housing locator and the intake coordinator including conducting regular one-on-one supervision coaching and performance evaluations.
- Provide guidance in complex case management crisis intervention and service coordination.
- Identify training needs and coordinate access
- Develop and facilitate in-service trainings and professional development opportunities for team members.
- Promote a collaborative and professional team environment that fosters self directed learning and staff growth.
Service Coordination & Client Support
- Oversee diversion and client intake process
- Ensure thorough and accurate client documentation
- Review client files and service plans in coordination with the Senior Case Manager to ensure documentation integrity.
- Participate in case conferencing and client meetings as needed to support staff and promote quality service delivery.
- Address and resolve client grievances or appeals in a timely fair and trauma-informed manner.
Data Management & Compliance
- Monitor use of HMIS and internal systems to ensure accurate data entry and high-quality case documentation.
- Verify data accuracy for internal and external reporting requirements.
- Support compliance with all Fairfax County HMIS requirements and ensure data is up-to-date and report-ready.
Operational & Administrative Support
- Review and approve staff timecards schedules and leave requests.
- Participate in the on-call rotation and serve as a crisis response backup for service delivery staff.
- Ensure all available funding is tracked spent appropriately and supported by required documentation.
- Attend community meetings represent the agency in workgroups and maintain collaborative relationships with external partners.
- Foster a positive mission-driven culture that promotes innovation learning and shared leadership.
Requirements
About You:
Required:
- A bachelors degree in human services/related field or commensurate experience
- 3 years of program and staff management experience
- Strong public speaking and communication skills
- Strong written communication skills
- Ability to prioritize competing responsibilities and make sound judgements
- Valid Drivers License
- Willingness to work evenings and weekends when needed
Preferred:
- A masters degree in human services/related field
- Experience leading/supporting programs serving homeless families
- Experience leading/managing in a residential environment
Physical Requirements:
- Annual TB Test is required
- Ability to sit or stand for long periods
- Ability to lift items weighing 10-20 pounds
Benefits
Benefits
- Medical Dental & Vision Insurance
- 401K contributions with a 4% employer match
- 13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off
- Two Semi-Annual Team Building Events
Equal Employment Opportunity:
Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race color religion national origin ancestry citizenship age (over 40) sex marital status pregnancy sexual orientation gender identity veteran status disability unrelated to the individuals ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job and to employees with respect to their observance of their religious beliefs in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.
Drug and Alcohol-Free Workplace Policy:
Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy which prohibits the unlawful manufacture sale distribution dispensation possession or use of controlled substances or marijuana in the workplace. Additionally all subcontracts and purchase orders over $10000 must include provisions ensuring a drug-free workplace.
Required Experience:
Director
Employment Type
Full-Time
